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  • Blog Post: Simplifying printing in Windows 8

    Hello AskPerf Blog Readers!  Steven Sinofsky published the below blog last week just in case you missed it.  It was authored by one of our lead Program Managers on the Printing team.  It talks about some of the new exciting Printing features included in Windows 8.  Check it out! Simplifying...
  • Blog Post: Unable to connect to a printer using a CNAME record

    Good morning AskPerf!  My name is Sandeep Bhatia and I work with Networking team here in Microsoft Support.  In today’s post, we will discuss Print issues when using a CNAME on Windows 2008 R2 Server, with a non-Microsoft DNS Servers. When you connect a printer hosted on Windows 2008 R2 Server...
  • Blog Post: Windows 8 / Windows Server 2012: How do I print in Windows 8 Modern UI Applications?

    It’s day 13 of our Launch Series and we are nearing the finish line. Today we are going to look at ways to print from your Modern UI Apps. So you have loaded Windows 8, and need to print from one of the new Modern Apps that have installed, but you do not see a ‘print’ icon, and there...
  • Blog Post: Microsoft Fixit for Printing UPDATED for Windows 7 & Windows Server 2008 R2

    Hello folks.  This is a quick post to inform you that the “Microsoft Fixit for Printing” is now live with .msi packages for Windows 7 and Windows Server 2008 R2.  We know a lot of you have been asking for this for months, and we apologize for how long it took.  With that, please see the...
  • Blog Post: Windows 8.1 / Windows Server 2012 R2 - Printer Roaming

    Hello again AskPerf!  Today I’m going to introduce a new Windows 8.1 feature called Printer Roaming. Windows 8 provided the ability for users to roam a number of settings with their Microsoft account, such as the desktop background and web history. Windows 8.1 extends this functionality to include...
  • Blog Post: How to increase the number of Printers listed in Add Printer Wizard

    Good morning AskPerf!  Akash Nema here from the Performance team.  Today we are going to chat about how to tweak the printer list presented when using the Add Printer Wizard in Windows 7. We frequently see situations with Domain joined users on Windows Vista and higher that try to connect to...
  • Blog Post: Performance issues due to Inactive Terminal Server Ports

    Good morning AskPerf! There are several issues that have been associated with a high number of inactive Terminal Server ports. Delayed logon times to RDP sessions, failure of printers to redirect, and slow server performance due to registry bloat from all the ports. These inactive TS ports accumulate...
  • Blog Post: Windows 8.1 / Windows Server 2012 R2 - In-box Scan App

    Welcome back AskPerf readers!  Prior to Windows 8.1, scanning could be a relatively frustrating experience with many questions coming to mind… Will my scanner work on Windows RT? Do I need to download a driver from the manufacturer? Do I have the necessary applications to acquire and edit an image...
  • Blog Post: Print update rollup available for Windows 7 & Windows Server 2008 R2

    A new printing hotfix rollup was released that updates the core print spooler components localspl.dll, splwow64.exe, spoolsv.exe, win32spl.dll, and Winprint.dll.  This rollup is designed to reduce known issues such as printing performance, print spooler crashes, connectivity to print queues, and...
  • Blog Post: Windows 8.1 / Windows Server 2012 R2 – NFC “tap to connect” Printer Connections

    Hello folks, today I am going to talk about a new feature that's available in Microsoft Windows 8.1 and Server 2012 R2 called NFC “tap to connect” Printing. NFC stands for Near Field Communication , which allows a two way communication between devices (endpoints) within a very close proximity; typically...
  • Blog Post: CAPS and CNAME Alias Records

    Hi AskPerf readers, this is Paul from the Microsoft Remote Resources Support Team. We have been receiving a number of support questions concerning the use of Client Access Points (CAPs) and the use of CNAME alias records when referencing a Failover Clustered Print Spooler Resource. Unlike a File Share...
  • Blog Post: Migrating Print Queues quickly using PRINTBRM, configuration files, and the Generic/Text Only Driver

    Good morning AskPerf! Digvijay here to chat about print server migration. All server admins have probably had an opportunity to migrate print servers. This process can be fast and easy when migrating between the same versions of operating systems; and can be done with a bit of effort moving between Operating...
  • Blog Post: Windows 7 client machines show printers offline on Windows Server 2008 R2

    Hello AskPerf! I’m Craig Marcho, a Senior Support Escalation Engineer in the Microsoft Platforms Core Team. There has been an increase in cases lately with Windows 7 Clients and Windows Server 2008 R2 Print Servers where Clients will show print queues as being offline, while at the same time, other Clients...
  • Blog Post: Windows Server 2012 R2 Server Manager Crashes when clicking on Local Computer

    Hello everyone!  I am writing today to raise awareness of an issue that we have come across recently.  I was working on a case with a customer where Server Manager in Windows Server 2012 would crash when he selected the Local Computer tab.  While debugging the issue, we found that Server...