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  • Blog Post: So long and thanks for all the fish

    My time is up. It’s been eight years since a friend suggested I join him on a contract at Microsoft Support (thanks Pete). Eight years since I sat sweating in an interview with Steve Taylor , trying desperately to recall the KDC’s listening port (his ...read more
  • Blog Post: One of us: What it was like to interview for a support role at Microsoft

    Hello, Kim here again. We get many questions about what to expect when interviewing at Microsoft. I’m coming up on my two year anniversary at Microsoft and I thought I would share my experience in the hope that it might help you if you are interested ...read more