Stuart's Retail Blog

My name is Stuart Handley. I'm an Account Technology Strategist (It's my job to deliver Technical Presales on Microsoft technologies) working with seven retailers mostly based in the Midlands and north of England. I've worked for Microsoft for

November, 2010

  • Customer Centricity - the CRM/xRM story

    There's an interesting story on the MS enterprise site around Customer Centricity' http://www.microsoft.com/enterprise/industry/retail-hospitality/solutions/customer-centricity.aspx It's a series of customer stories about using our CRM tools to...
  • Innovation update

    Innovation is a big topic for Microsoft, and for me in my role as an ATS. I spend a significant chunk of my time making sure I'm keeping customers as up to date as possible. The video in the link below shows Microsoft's current thinking in the 'Connected...
  • Stuart's Retail Blog

    Hi! My name is Stuart Handley. I am an Account Technology Strategist (It's my job to deliver Technical Presales on Microsoft technologies) working with seven retailers mostly based in the Midlands and north of England. I've worked for Microsoft for...
  • HTML 5.0

    Bob Muglia inadvertently caused a flurry of discussion with his focus on HTML5 at PDC. Now the dust has settled, I think everyone understands that we are still focused on silverlight as a first class target for app development, but that the increasing...
  • Kinect follow up

    Interesting story on cnet about possible wider ramifications of Kinect for advertising http://news.cnet.com/8301-10805_3-20022892-75.html If any of my customers would like to discuss possibilities like these, let me know and I'll find someone in...
  • Service Manager Overview Live Meetings

    Paul Rousell is the UK Datacenter Management & Virtualisation Lead. He's passed on an invite for you to attend a “ System Center Service Manager ” overview Live Meeting with Cased Dimensions (a Microsoft Alliance Partner). System Center Service Manager...
  • Kinect - a wider view.

    This week, Microsoft will be launching the Kinect add on for the Xbox - I won't go into detail on how it works as I suspect we will be bombarding everyone with adverts over the next couple of weeks. Suffice to say it's a really cool piece of hardware...
  • Office 365, Union and BPOS

    I've been seeing, and helping to drive lots of conversations around 'the cloud' in my seven retail accounts. BPOS (Business Productivity Online Services, or the 2007 versions of Exchange, Sharepoint, Live Meeting and OCS running in someone elses datacenter...
  • The Future of Technology -- Windows 7 + Windows Live

    As someone who is passionate about Microsoft and Microsoft technologies, this is a deeply resonant and clever advert. If you are thinking about (or in the middle of) a desktop refresh this could be a really nice way to introduce some buzz into the organisation...
  • New MS Enterprise site

    There's a brand new website for Microsoft focusing on Enterprise customers - http://www.microsoft.com/en-gb/enterprise/ Links up there right now include the 2011 MS Enterprise resource guide, a really comprehensive guide to the big ticket stuff we...