strawberryJAMM's Security and User Experience WebLog

The delicate balancing act between intuitive user experience and secure software systems

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  • Blog Post: Digital Rights Management - A Product Customer’s don’t Want

    {This post is an expansion of a small section out of a longer, non-technical, post at my “personal” blog at strawberryjamm.blogspot.com . This should be it for the reposts.} The quoted text and link below is from a transcript of an excellent talk about digital rights management (DRM) given by Cory...
  • Blog Post: Least-Privileged Users, Add/Remove Programs and System Management Server

    I just found out something very interesting related to Least-Privileged User Accounts and software installations that are pushed out to enterprise employees using Systems Management Server (SMS) , where they show up in the "Add New Programs" view of the Add/Remove Programs (ARP) control panel applet...
  • Blog Post: "Using a Least-Privileged User Account" OR "Woohoo, I've been published on microsoft.com!"

    Well, not to toot my own horn too loudly, but I've had my first external facing document, Using a Least-Privileged User Account (LUA), published on TechNet as part of the monthly Microsoft Security Newsletter for January 2005 . This newsletter is considered the authoritative information source for understanding...
  • Blog Post: Usable Security - a new Usability and Security blog

    Well, I'm a bit late to the party but that doesn't mean I can't still welcome Ping and his Usable Security blog to the intersection of User Experience Ave. and Security St. ;-) It's nice to see someone else blogging in this area. I look forward to reading through (and commenting on!)the posts and...
  • Blog Post: Using Personas to Create User Documentation

    There's a new article at Cooper.com that touches on personas and how they can be used to aid the development of product documentation as well as product definition and design. Assuming that you already have personas available, if your technical writers aren't already taking advantage of them this article...
  • Blog Post: strawberryJAMM moves to Blogs @ TechNet

    So, the proverbial cat is out of the bag - Microsoft has opened up blogs.technet.com , giving Microsoftie bloggers with more of an IT Pro focus than a Developer focus a place to call their own. Since I tend towards the former more than the latter, my blog is now over on TechNet, effective immediately...
  • Blog Post: Critiquing Open Source UI

    {This is the first of about 2 or 3 user experience related posts that I originally made on my “personal” blog at strawberryjamm.blogspot.com that I thought I’d reprint here, just to get things going} Originally Posted: Monday, April 05, 2004 The following note was sent to a Microsoft UI Design...
  • Blog Post: Casting a vote should be easy...

    {This is the third user experience related post from my “personal” blog at strawberryjamm.blogspot.com . Given the rapid approach of the 2004 US federal election, its probably more relevant today than it was when initially posted.} Originally Posted: Wednesday, May 12, 2004 The article linked below is...
  • Blog Post: Fear and Loathing in Las Seguridades (Security)

    Fear. Anger. Distrust. These will motiviate users to change their behaviour when it comes to securing their computers At least that's the way Frank Hayes sees it in his article "Fear, Anger, Distrust" . Hayes discusses two surveys that came out last week: The Pew Internet & American Life...
  • Blog Post: {pssst. I'm over here!}

    Just started a brand new professional blog! Check it out: sJd UxD - http://sjd-uxd.blogspot.com/2009/09/hello-and-welcome.html
  • Blog Post: Thoughts on Designing Administrative User Experience

    {This is the second user experience related post from my “personal” blog at strawberryjamm.blogspot.com } Originally Posted: Monday, April 19, 2004 In my current position as a Microsoft UX PM in the Windows Security Core I am responsible for the administrative user experience of a V1 product...
  • Blog Post: The Problem of Usabilty in Open Source Software

    I just recently found this article on NewsForge about the problem of usability in Open Source Software (OSS). It was written by Frans Englich, who is a participant in the KDE project : Open source usability is a technical problem we can solve on our own : "Poor usability is a huge barrier to...
  • Blog Post: Customer Feedback Wicki for Windows Security Access Control

    Hi folks. My current possition at Microsoft is as a Program Manager (PM) on the Security User Experience team in the Windows Security Access Control (WSAC) group. I'm just posting this to mention a new set of Wiki pages at Channel9 that have been put in place. WSAC is looking for customer feedback on...