Billing systems are remarkably complicated, with customers demanding options for subscription, real-time, prepaid, and third-party services and applications. The complexity has increased further with the rapid adoption of mobile and IP-based services (such as VoIP) and with the use of greater numbers of devices. Many communication service providers today are grappling with major billing transformation projects in an attempt to meet customer expectations and combat escalating costs, and they are looking to the cloud for solutions.
Microsoft provides a platform that can help ISVs with extensive billing expertise develop vertical, cloud-based business support system (BSS) solutions. Leading ISVs like Redknee, a top provider of convergent billing and charging solutions, are taking advantage of the Microsoft platform to create a wide variety of deployment options for their customers.
Read more about BSS as a service (BSSaaS) in the Pipeline magazine article “The Birth of BSSaaS.”