You may receive the following error when creating or updating a service for a processor in the ACM Service Manager for Microsoft Audit and Control Management Server 2013:



Error: The service installation failed. Cannot Open Security Policy

A device attached to the system is not functioning.


This error occurs when you have not entered the correct account in the Logon Account field on the Settings tab:



The account needs to be in the format domain\account. Check to make sure the account name is spelled correctly, the domain is included, and that a backslash is entered after the domain and not a forward slash.