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OpsMgr 2007: Reporting console returns error "Client found response content type of 'text/html', but expected 'text/xml'"
Here's an interesting one I came across that I think you'll find interesting. This one covers a message you may get if you're using the 64-bit version of Windows Server 2003: ======== Issue: When you open the System Center Operations Manager 2007 reporting console you may get the below error. ...
19 Nov 2008
OpsMgr 2007: No reports are listed under the Reporting pane in the Operations Console
Here's a problem we run into every now and again that I thought you'd be interested in reading about. It's not super common but just in case you see it, now you'll know how to fix it. ======== PROBLEM: After the installation of System Center Operations Manager 2007 Reporting, no reports are listed...
24 Apr 2008
ConfigMgr 2007: PC does not join the domain if the Computers container is specified as the Domain OU
Here's another cool OSD tip from Frank Rojas . If your clients are joining the domain like you expect then maybe this is what you're running into: ======== Issue: A client does not join the domain if the Computers container is specified as the Domain OU in the "Apply Network Settings"...
19 Nov 2008
Troubleshooting Agentless Exception Monitoring (AEM) and Desktop Error Monitoring (DEM) features
Satya Vel, recently blogged on a great new doc the OpsMgr team has put together for troubleshooting AEM and DEM configuration issues, Satya is one of our top Program Managers for System Center and the link to his post can be found below. We have seen a rise in the number of cases for this feature...
28 May 2008
ConfigMgr 2007: Dell Latitude E6400 laptop may hang during Windows XP Mini-Setup
Here's an issue that Frank Rojas saw the other. This particular issue involved a Dell E6400 but I thought it was worth a post because the same troubleshooting technique could be used for similar issues with other hardware as well: ======== Issue: When deploying a Windows XP image to a Dell Latitude...
16 Dec 2008
The OpsMgr Health Service service terminated with service-specific error 3 (0x3)
Here's another Operations Manager 2007 issue you might want to keep your eyes open for: ======== Symptoms: When attempting to deploy a System Center Operations Manager 2007 Service Pack 1 agent the deployment succeeds but the HealthService fails to start with the following Service Control Manager...
24 Jul 2008
OpsMgr 2007: Agents in remote domain are unable to communicate with the Management server
Here's another great tip sent to me by Sam Allen , one of the top Support Escalation Engineers in our Las Colinas office. If you're rolling out agents in a remote domain and find that they're unable to communicate with the management server then this is something you'll definitely want to check out:...
7 Nov 2008
Reporting installation fails after applying SMS 2003 SP2, SP3 or ConfigMgr 2007 SP1
Here's a cool find created by Dennis Donahoe, a Senior Support Engineer from out Charlotte, NC office. If you're running into problems getting reporting installed then this may be your issue: ======== SYMPTOMS During the install of Microsoft Systems Management Server (SMS) 2003 Service Pack 2 ...
27 Aug 2008
ConfigMgr 2007: OSD PXE booting fails with error "No Boot Action for Device (x) found"
Here's another cool tip from Frank Rojas. If you're trying to PXE boot and getting "No Boot Action for Device (x) found" errors then you'll want to check this out: ======== Issue: When attempting to PXE boot a PC using SCCM 2007 OSD, the PXE boot fails. Analyzing the SMSPXE.log while the PC tries...
3 Oct 2008
OpsMgr 2007: DFS Management Pack Generates Bogus DFS Link Monitor Alerts
Here's an interesting Operations Manager tip that comes from Michael Sadoff, a real life Support Escalation Engineer from Charlotte, North Carolina. If you're running the DFS Management Pack and getting some false-positives then you'll want to check this out: ======== Issue: When you using the...
14 Aug 2008
ConfigMgr 2007: Task Sequence may fail to run with error code 0x80072ee7
Here's another neat tip from Clifton Hughes in our Irving, Texas site. If you're PXE booting machines and they're throwing 0x80072ee7 errors along with getting APIPA addresses then you might try turning on portfast if you're using a Cisco Spanning Tree Protocol (STP) enabled switch to see if that...
9 Dec 2008
ConfigMgr 2007: SP1 install fails resulting in an unexpected restart and post-upgrade SMS Executive service crashes
We're seeing a new issue that seems to be biting a couple people here recently so here's a heads up on avoiding the problem. Jeff Gilbert originally wrote most of this up on his blog so credit should go to him. You can see his original post here . ======== Issue: The upgrade to ConfigMgr...
23 Jul 2008
ConfigMgr 2007: Office 2007 Install Software task fails in an SCCM 2007 OSD Task Sequence
Here's a good tip from Frank Rojas, one of our Senior Support Engineers from Charlotte, North Carolina. This one concerns installing Office 2007 as an Install Software task in an OSD Task Sequence so if you either planning on doing this or are trying it now and having trouble, check this out: ...
14 Oct 2008
MOM 2005: "AD Replication Monitoring" encountered a permissions error.
I was reviewing some of the calls we've been getting lately and this one seems to be popular so I thought I'd post a quick resolution in case you run into it: ======= Problem: When you use MOM 2005 to monitor a Microsoft Windows 2000-based or Microsoft Windows Server 2003-based domain controller...
1 Apr 2008
ConfigMgr 2007: Clients not installed - RegTask: Failed to get certificate. Error: 0x80004005
We're starting to see a couple of these issues roll in so I thought a heads up might be in order. This solution comes from Brian Shaw, one of our top gun support Engineers our in Charlotte, NC: ======== Issue: Some clients may not show as being installed when viewed through the System Center Configuration...
21 Jul 2008
OpsMgr 2007: Clustered resources may generate event IDs 1103 and 10720
Here's another common issue we're seeing quite a bit of so if you're seeing these 1103 and 10720 events you'll definitely want to check this out: ======== PROBLEM: When using System Center Operations Manager 2007, you may experience one or more of the following symptoms: Cluster machines...
2 May 2008
ConfigMgr 2007: The "Deployable to SMS 2003" property is not available for new available updates
Today's ConfigMgr 2007 tip comes from Buz Brodin, a top gun Senior Support Escalation Engineer who works out of our North Carolina office. If you're running into issues deploying updates to SMS 2003 clients and the "Deployable to SMS 2003" property for new updates is set to No then check this out: ...
4 Nov 2008
OpsMgr 2007: Using the Performance Views in Monitoring to Troubleshoot Blank Performance Reports
It happens again and again in System Center Operations Manager 2007: The dreaded blank report. Your boss is breathing down your neck for performance data but all you get is a white page. This can occur for a variety of reasons, including (but not necessarily limited to) the following: 1. The wrong type...
11 Jun 2008
ConfigMgr 2007: OSD Task Sequence Fails with the error "An error occurred while retrieving policy for this computer (0x80004005)"
Here's another ConfigMgr 2007 OSD tip from Frank Rojas out in Charlotte, North Carolina. If you have a Task Sequence that fails almost immediately after it boots into WinPE with an 0x80004005 error then you'll want to check this one out: ======== Issue: When attempting to deploy a Task Sequence...
24 Oct 2008
ConfigMgr 2007: WUAHandler.log - Failed to Add Update Source for WUAgent - Error = 0x80040692
Here's a great tip on an issue you may run into if your using WSUS and ConfigMgr 2007 for updates and defining settings via a Group Policy. This one comes from Anjana Kaku Tyagi, a Support Engineer in our Manageability group: ======== Issue: While trying to configure Software Update Point in SCCM...
3 Dec 2008
OpsMgr 2007: Agents stuck in Pending Management with Event ID 21016
I was going through some of the calls we've been getting lately and this issue seems to be quite popular. The description and resolution is below so maybe if you run into it now you can save yourself some time and a phone call. ========== When you deploy a System Center Operations Manager 2007...
13 Mar 2008
OpsMgr 2007: Email notification to external email address fails with error 31500
We've seen this problem crop up a few times here recently so I thought a heads-up was in order. Hopefully if you use external email addresses in your notifications you haven't run into this issue but if you have this may be a solution: ======== Problem: If you're using System Center Operations...
27 Mar 2008
ConfigMgr 2007: Attempting to edit or modify Run Command Line tasks in OSD Task Sequences causes an error
Here's yet another tip from Frank Rojas, this one concerning errors you might receive when trying to edit Run Command Line tasks: ======== Issue: When attempting to edit or modify Run Command Line tasks in SCCM 2007 SP1 OSD Task Sequences, the following error may occur: An error occurred in ConfigMgr...
19 Aug 2008
Have you seen the new OpsManJam site?
Some of our folks out in the field got together and put up a fantastic OpsManager website out at http://www.opsmanjam.com and if you haven't seen it already you should definitely check it out. They're posting unofficial management packs, management pack authoring tutorials and guidance, command...
14 Aug 2008
ConfigMgr 2007: OSD Task Sequence Fails with "Task sequence cannot continue after reboot because TS Manager is not configured to auto-start or GINA is not installed"
Ever tried to do an OSD with System Center Configuration Manager 2007 and have it fail "Task sequence cannot continue after reboot because TS Manager is not configured to auto-start or GINA is not installed?" If so then check out this tip from Frank Rojas on why this may happen and how you can fix it...
10 Oct 2008
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