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New and updated Knowledge Base articles for 11-9 through 11-15
We had ten updated and two new Knowledge Base articles for the week, covering everything from SMS 1.x to System Center Mobile Device Manager. Links and titles are below: ======== Sys Mgmt Svr 2.0 SP2 EN 317872 - How to troubleshoot SMS Administrator console connectivity Published - Updated Sys...
17 Nov 2008
ConfigMgr 2007: The "Deployable to SMS 2003" property is not available for new available updates
Today's ConfigMgr 2007 tip comes from Buz Brodin, a top gun Senior Support Escalation Engineer who works out of our North Carolina office. If you're running into issues deploying updates to SMS 2003 clients and the "Deployable to SMS 2003" property for new updates is set to No then check this out: ...
4 Nov 2008
Updated Knowledge Base articles for 10-12 through 10-18
We had two updated Knowledge Base articles for the week. Links and titles are below: ======== Sys Mgmt Svr Ent Ed 2003 EN 941820 - NetMeeting Remote Desktop Sharing does not work correctly on a computer that is running the SMS 2003 Service Pack 3 Advanced Client Published - Updated Sys Center Operation...
22 Oct 2008
Want to stay current on all the new KB articles? Here's how
If you're in charge of administering ConfigMgr or OpsMgr or SMS or MOM or whatever, chances are you're pretty concerned with making sure you're aware of any new Knowledge Base articles as quickly as possible. That's why you subscribe to this blog and others like it. Being aware of this concern...
16 Oct 2008
New and Updated Knowledge Base articles for 9-14 through 9-20
We had seven new Knowledge Base articles for the week: Two on SMS 2003, one on MOM 2005, one on System Center ConfigMgr 2007 and three on System Center Operations Manager 2007. The links and titles are below: ======== Sys Mgmt Svr Ent Ed 2003 EN 838891 - You may receive status message ID 4963 or...
22 Sep 2008
New Knowledge Base articles for 6-29 through 7-5
We had four new Knowledge Base articles for the week: Two on System Center OpsMgr 2007, one on SMS 2003 and one on System Center ConfigMgr 2007. The links and titles are below: ======== http://support.microsoft.com/?kbid=954214 The SMS_Site_Component_Manager service stops unexpectedly when you...
15 Jul 2008
New Knowledge Base articles for 5-11 through 5-17
We had a couple new Knowledge Base articles for the week, including one for System Center Configuration Manager 2007 and another for SMS 2003. Links and titles are below: ======== http://support.microsoft.com/?kbid=948303 Active Directory System Discovery does not resolve the IP address of a computer...
28 May 2008
SMS 2003: Performing a domain rename/migration
A question I get asked every now and then that doesn't seem to be particularly well documented is whether SMS 2003 supports renaming of the domain or domain migration. While technically two different things, the short answer is no, we do not support changing the domain name that SMS 2003 is installed...
15 May 2008
SMS 2003: How to create a query based collection based on Security or Distribution Group Membership
One question that seems to pop up every now and then is how to create a query based collection based on Security or Distribution Group Membership. The bottom line is you need to use the domain name followed by double backslashes then the group name: DomainName\\Groupname. Note that the double backslashes...
14 May 2008
SMS 2003 Workflows: Advanced Client - Program Download Request
Ever wonder what goes on behind the scenes when an SMS 2003 client makes a program request? It's not the kind of information you'll use every day but if you ever find yourself in the position of having to troubleshoot this kind of problem then it very well may come in handy. So here's another...
24 Jan 2008
SMS 2003: Finding Overlapping Boundaries
We seem to run into overlapping boundaries issues every so often and without the right tool, troubleshooting these kinds of problems can be very difficult and frustrating. Typically the way this problem manifests itself is that you find that an SMS Advanced client ends up getting policy or advertisements...
30 Nov 2007
The Microsoft Asset Intelligence forum
This was actually launched back in September but if you're looking for information about Asset Intelligence or have a few questions you'd like to ask this is the place to go. ====== We'd like to welcome you to the Asset Intelligence forum. Here we'll cover the different features we made available in...
2 Nov 2007
Asset Intelligence: Reports don't contain data
We have seen some cases where folks attempt to run a report and instead of data they get a message that says :"No matching records could be found". A different variation of this issue is a complaint that over time fewer and fewer machines appear in a given report. Both issues have...
1 Nov 2007
SMS 2003: Getting a list of all of the queries for each of your collections
Have you ever wondered how you can get a list of all of the queries for each of your collections? You may have noticed that when you try to export queries, you can select multiple queries to export, but when you export collections you have to do them one at a time. Of course if you have a large number...
1 Nov 2007
Resolved - Netmeeting Remote Desktop Sharing does not work after upgrading SMS clients to SMS 2003 SP3
A while back I mentioned an issue where an upgrade of an SMS 2003 client to Service Pack 3 will cause NetMeeting Remote Desktop Sharing to fail. Well, there's a fix available for this issue available per Knowledge Base article 941820 . You can download this fix without having to contact product support...
10 Oct 2007
SMS 2003 in a Multiple Forest Environment
Here's another question we get a lot so I thought I'd send out the scenario in case some of you had this question as well. ====== Question: Hey J.C., I'm an SMS administrator at a rapidly growing widget manufacturer and for the last few years we've been buying out some of our competitors in other...
19 Sep 2007
Update - SMS 2003 SP3 Add/Remove Programs reports may cause a CPU Spike and/or SQL Timeout
Back in June we blogged about an issue where the SMS 2003 SP3 Add/Remove Programs reports may cause a CPU Spike and/or SQL Timeout and we mentioned that a fix was being developed. Well, the fix is now available - for details please review KB939872 . Note that you can request this hotfix via our new hotfix...
18 Sep 2007
New Knowledge Base Articles for 8/26 through 9/1
Here's a list of the new SMS, MOM and System Center Knowledge Base articles that published between August 26th and September 1st. Hope these help! http://support.microsoft.com/?kbid=936161 The MOM service may crash in discovery in MOM 2005 http://support.microsoft.com/?kbid=937470 A notification subscription...
10 Sep 2007
Software Updates Fail and "Reboot is required" Reported in Patchinstall.log
While reviewing some of the calls we've been getting I came across this issue which seems to be popping up every so often. The cause and the resolution are pretty straight forward but I thought I'd pass it along just in case you happen to run into it. ====== When distributing software updates to...
6 Sep 2007
SCCM2007: Install Tip - Client Bits Downloaded During Setup
If you follow Jeff Gilberts blog then you probably saw his post about the importance of reading release notes any time you're installing something new, but I want to bring your attention to one specific issue addressed in the release notes for System Center Configuration Manager 2007. The Configuration...
30 Aug 2007
SMS 2003 SQL Views to Create Custom Reports Guide
If you’ve been seeking a great resource for creating SMS 2003 Reports and need some guidance on using the SQL Views to do so please check out this new Guide: Using SMS 2003 SQL Views to Create Custom Reports: Download it here ! This contains information regarding the SQL View Schema and how to...
13 Sep 2006
SMS 2003 Management Point IIS Account Permissions
I’d like to share information regarding how SMS 2003 Management Points leverage IIS. Lately Product Support has seen an increasing number of issues with IIS account entanglements at the root of the problem. Unfortunately it is beyond this blog to provide everything you might need to know about...
21 Aug 2006
SMS 2003 Reporting and the 10,000 Row Limit
Good Day! When running what ends up as being a very large report or data set using SMS 2003 Reporting, it may seem as if there are limitations as to the amount of rows or data being returned. This is often described as there being only a partial set of data returned, and has to do with some default...
11 Jul 2006
Has your Management Point Failed to Reinstall?
My name is Brent Dunsire and I am Supportability Program Manager here at Microsoft working on Systems Management Server. In the spirit of this Blog I hope to bring you awareness, and solutions, to commonly seen issues with SMS 2003. I’d like to start by bringing as many folks up to date regarding an...
20 Jun 2006
Are you using the correct scan tool?
In Manageability, one of our top issues and areas of customer pain in the SMS space is around the incorrect scan tool being used with software updates. This is a big call generator and our highest area of critical situations (CritSits) with Premier customers. The issue manifests itself with patches not...
17 Jun 2006
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