June, 2006

  • Has your Management Point Failed to Reinstall?

    My name is Brent Dunsire and I am Supportability Program Manager here at Microsoft working on Systems Management Server. In the spirit of this Blog I hope to bring you awareness, and solutions, to commonly seen issues with SMS 2003. I’d like to start...
  • WELCOME!

    My name is Britten Martin. I am team manager within Microsoft's Product Support Services. I work within the Manageability specialty in Enterprise Product Support. In Manageability, we support Systems Management Server (SMS), Microsoft Operations Manager...
  • Are you using the correct scan tool?

    In Manageability, one of our top issues and areas of customer pain in the SMS space is around the incorrect scan tool being used with software updates. This is a big call generator and our highest area of critical situations (CritSits) with Premier customers...
  • New KBs on Top Issues

    Issues with MOM 2005 used with SQL 2005 reporting services. When you try to import a Microsoft Operations Manager (MOM) 2005 report file by using the Import/Export Management Pack option or the RptUtil.exe utility, the import process fails. http:/...