Many small businesses are still in the mindset that some forms of technology are never going to be for them. Perhaps not surprisingly. Just a few years ago, who would have thought we'd be writing the words 'sandwich shop', 'cloud' and 'collaboration' in the same sentence?
A recent case study from our colleagues in the US, 'wichcraft, shows why we are wrong to make assumptions about certain types of businesses. And when you look into the detail of the story, it becomes a lot easier to understand how 'wichcraft's need for a new way of working has come about. Like many successful sandwich businesses of its type, 'wichcraft has grown from a single shop to 15 shops in locations across 3 cities. It has also grown the catering side of its business. As a result of this expansion, it started to facing issues communicating efficiently across all locations, especially when it came to organising and delivering high-volume or last-minute orders. In short, ‘wichcraft needed to find a solution that would allow multiple, remote employees to collaborate effectively.
The cloud, through Office 365, turned out to be ‘wichcraft’s solution. In a nutshell, here's how: