May, 2012

Disaster Recovery sometimes seems like a rather heavy handed term. Not in this case. When the Lakenheath Clay Target Centre’s clubhouse burned down it could have put the organisation in a pretty precarious position. Up until 2011 its administration and customer contact had been largely paper based...

It’s a familiar problem. You’re growing fast, but you need to stay in touch with and understand the changing needs of the customers that got you there in the first place, not to mention the new ones coming on board. This recent case study shows how it’s down. Eyeful Presentations...

Our new Support site for small businesses gives you easy solutions to common technology issues. Find out how to speed up your computer, stop spyware, or even set up a small business network. There's also advice on getting started quickly, being more productive and lot more. Find out more by visiting...

Many small businesses are still in the mindset that some forms of technology are never going to be for them. Perhaps not surprisingly. Just a few years ago, who would have thought we'd be writing the words 'sandwich shop', 'cloud' and 'collaboration' in the same sentence? A recent case study from...

Just two of the questions to the BBC’s small business panel of experts that have been asked – and answered over the last couple of months. We thought it would be useful to summarise the main points here, but you can of course read all the advice in full on the on the BBC’s business...