Working With Relationships in the SCSM Orchestrator Integration Pack

re: Working With Relationships in the SCSM Orchestrator Integration Pack

Deane1 — Tue, 07 Aug 2012 01:11:29 GMT

I had trouble getting the related AD Group from the Runbook Activity (which had no associated Work Items), so I got it from the Service Request instead. After making that modification, it worked. I followed the walk through from blogs.technet.com/.../add-user-to-group-automated-request-offering-walkthrough.aspx

re: Working With Relationships in the SCSM Orchestrator Integration Pack

BrettChevy — Tue, 31 Jul 2012 15:38:38 GMT

Great post. I've been struggeling to get the user who created the request to compare it the the business service - service owner. The piece I was missing was mapping the service request to the RBAID and pulling the user from the service request. Thanks so much for the hint!

re: Working With Relationships in the SCSM Orchestrator Integration Pack

WilburSn — Tue, 26 Jun 2012 12:48:05 GMT

I am lost when trying to get the last three activities(Get AD Group, Get AD User and Add User to Group) in runbook designer. I installed both SM 2010 and 2012 IP but still it makes me confused. Can you please direct me to the correct place?