http://blogs.technet.com/b/servicemanager/archive/2012/05/10/faq-how-do-i-customize-the-smportal-header-on-the-portal-to-something-else.aspxOut of the box the portal header says ‘SMPortal’ like this: &#160; That’s not something that you want to present to end users obviously. Fortunately this is super easy to customize since this is just basic SharePoint site customization. To change thisen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.technet.com/b/servicemanager/archive/2012/05/10/faq-how-do-i-customize-the-smportal-header-on-the-portal-to-something-else.aspx#3497433Fri, 11 May 2012 11:03:32 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3497433Graham Davies<p>When I initially tried to add a logo, it didn&#39;t show up anywhere on the self service portal. </p> <p>I did manage to get a logo to be visible by going to the site level administrator with SharePoint and enabling the publication infrastructure at the top site level. This does have some side effects e.g. the quick launch option is no longer available in site settings although there is now a navigation option (which you can see in the blog screenshots) which actually has more functionality than the quick launch (e.g. I can add items to launch in a new window from the SCSM web console).</p> <p>I guess the wider question is what changes to the SharePoint site are supported? And will future Service Manager releases break any SharePoint customisations? Only time will tell ;-)</p> <div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3497433" width="1" height="1">