Top Secret Trick: Easily Viewing Configuration Items and Other Work Items Related to a User

re: Top Secret Trick: Easily Viewing Configuration Items and Other Work Items Related to a User

Travis Wright MSFT — Wed, 08 Sep 2010 13:18:27 GMT

@AndersAsp - Correct. There is a bug (ref: #172502) which causes this not to work on user picker controls added in the authoring tool. This has been fixed for SP1.

re: Top Secret Trick: Easily Viewing Configuration Items and Other Work Items Related to a User

Doug Sigmon — Fri, 03 Sep 2010 15:25:07 GMT

Nice tip Travis. I see all of the configuration items associated with the user via the Provance tool. Sweet.

re: Top Secret Trick: Easily Viewing Configuration Items and Other Work Items Related to a User

AndersAsp — Thu, 02 Sep 2010 05:56:14 GMT

This works great on the out-of-the-box user pickers, but not those I added on my own thru the authoring tool. Are there any way to achive this? (We've added affected user on the CR form).

re: Top Secret Trick: Easily Viewing Configuration Items and Other Work Items Related to a User

Travis Wright MSFT — Thu, 02 Sep 2010 00:54:20 GMT

You can do it manually of course using the Computer form. You can also do it via CSV import in bulk if you already have the data someplace.

Info on CSV import:

blogs.technet.com/.../using-the-csv-import-feature.aspx

But the easiest way is to let SCCM do it for you. If you enable the asset intelligence feature in SCCM it will determine the primary computer user for each computer. That information is then brought across to the SCSM CMDB and stored as the Computer Primary User.

re: Top Secret Trick: Easily Viewing Configuration Items and Other Work Items Related to a User

GiantGuineaPig — Thu, 02 Sep 2010 00:45:55 GMT

Great little tip! Still unsure how computers can be linked to users, is the only way manually? We've got SCSM integrated, but there doesnt seem to be a relationship between users and computers.