New CodePlex Project: Service Requests

re: New CodePlex Project: Service Requests

Abhinav Dawra — Mon, 16 Jan 2012 13:30:34 GMT

Hi Travis,

I tried to follow the servicerequest.docx which says after some minimal inclusions in the xml "At this point, we could import the MP into Service Manager and actually start creating views of Service Requests and creating the Service Requests themselves using the generic form."

After which it shows a view screenshot. I am not too sure if that view should come up as we have not created any folder in the xml just before that.

Can you please point what is missing in the approach?

Thanks,

Abhinav

re: New CodePlex Project: Service Requests

kavi — Wed, 10 Aug 2011 15:29:09 GMT

what is the difference between bug,error,fault,incident,failure and defect

re: New CodePlex Project: Service Requests

kavi — Wed, 10 Aug 2011 15:29:03 GMT

what is the difference between bug,error,fault,incident,failure and defect

re: New CodePlex Project: Service Requests

Travis Wright MSFT — Thu, 26 May 2011 03:52:30 GMT

@Zel -

Autoincrement does not make a property a key (identity) property. You need to specify that in addition to making it a autoincrement property.

re: New CodePlex Project: Service Requests

Zel — Thu, 26 May 2011 03:46:00 GMT

Hi Travis,

My class derive from system.entity. I already set my property as autoincremented. But when I check the database, the table created for my class (example: LocationID) is not set to IsIdentity.

Thanks!

re: New CodePlex Project: Service Requests

Travis Wright MSFT — Wed, 25 May 2011 12:50:32 GMT

@Zel -

The service requests class inherits the ID property from the System.WorkItem class. The ID property is an autoincrement property. What does your class derive from?

re: New CodePlex Project: Service Requests

Zel — Wed, 25 May 2011 12:41:03 GMT

Hi Travis,

I just wanna ask on how to get the auto-generated ID? I have checked the classtype for service request but it does not have a property for ID. I am using your solution as my reference, because in my requirement, the property for ID should be auto-generated.

Hope to get some help on my issue. Thanks for your blog. :)

Regards,

re: New CodePlex Project: Service Requests

Travis Wright MSFT — Mon, 28 Mar 2011 19:30:03 GMT

@Andy -

what version of SCSM are you using?

re: New CodePlex Project: Service Requests

Andy Gangler — Fri, 18 Mar 2011 15:30:49 GMT

Oops, half my post went missing. I'm sorry.

The SCSM Console then crashes with the following problem details:

Description: Stopped working

Problem signature:

Event Name: CLR20r3

Problem Signature 01: MIISDOYLP4JANZLHYCZWCU3FX1QY0RNK

Problem Signature 02: 7.0.5000.0

Problem Signature 03: 4c7cb29d

Problem Signature 04: mscorlib

Problem Signature 05: 2.0.0.0

Problem Signature 06: 4bebe8e2

Problem Signature 07: 20c8

Problem Signature 08: 143

Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB

Os Version: 6.1.7600.2.0.0.272.7

Locale ID: 5132

Andy

re: New CodePlex Project: Service Requests

Andy Gangler — Fri, 18 Mar 2011 15:21:00 GMT

I can import it no problem.

I reload the whole interface.

Then I then go into Work Items - Service Requests - All Service Requests and click on 'Create Change Request'

Andy