http://blogs.technet.com/b/servicemanager/archive/2010/01/15/extending-and-customizing-service-manager-end-to-end-scenario-demo.aspxThis video walks through a sample extension and customization scenario for Service Manager. Specifically, we extend the Change Management process with a new type of Change Request and add automated activities to these CRs. To implement this new processen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.technet.com/b/servicemanager/archive/2010/01/15/extending-and-customizing-service-manager-end-to-end-scenario-demo.aspx#3455009Thu, 22 Sep 2011 18:44:21 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3455009Stefan<p>Hm, video stops at about 37 minutes?? </p> <div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3455009" width="1" height="1">http://blogs.technet.com/b/servicemanager/archive/2010/01/15/extending-and-customizing-service-manager-end-to-end-scenario-demo.aspx#3426406Wed, 04 May 2011 18:11:01 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3426406Travis Wright MSFT<p>@Nathan - agreed. &nbsp;We are no longer using the clunky video hosting the TechNet team provides us.</p> <div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3426406" width="1" height="1">http://blogs.technet.com/b/servicemanager/archive/2010/01/15/extending-and-customizing-service-manager-end-to-end-scenario-demo.aspx#3368745Tue, 16 Nov 2010 03:31:06 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3368745Nathan<p>These aspx videos are so irritating. &nbsp;You can&#39;t ffwd or rewind without them dying. &nbsp;Content may have been great but I&#39;m not bothering.</p> <div style="clear:both;"></div><img src="http://blogs.technet.com/aggbug.aspx?PostID=3368745" width="1" height="1">