Creating Browser Interfaces to Service Manager using the SDK

re: Creating Browser Interfaces to Service Manager using the SDK

Travis Wright MSFT — Mon, 24 Jan 2011 15:12:56 GMT

@Kris

The SDK binaries are installed with the product on the System Center Service Manager management server. They are located in the directory C:\Program Files\Microsoft System Center\Service Manager 2010\SDK Binaries.

You can get the documentation here:

blogs.technet.com/.../update-on-scsm-sdk-documentation-new-location.aspx

re: Creating Browser Interfaces to Service Manager using the SDK

Kris Senden — Mon, 24 Jan 2011 15:07:10 GMT

How can I get the SDK?

re: Creating Browser Interfaces to Service Manager using the SDK

waran — Thu, 06 Jan 2011 04:30:13 GMT

Hi Travis;

Happy New Year!.

The code that i used in my web app is

string strDisplayName = UserPrincipal.Current.DisplayName

cr.SetCreatedByUser(strDisplayName,"Domain");

SetCreatedByUser is as per your code sample.

I have also tried this line of code

strDisplayName = Environment.UserDomainName.ToLower() + "\\" + Environment.UserName;

cr.SetCreatedByUser(Environment.UserName, Environment.UserDomainName);

yet the same error. I would be doing something wrong or missing something.

re: Creating Browser Interfaces to Service Manager using the SDK

Travis Wright MSFT — Wed, 05 Jan 2011 17:00:00 GMT

@Mike -

Hang tight - I've got some exciting stuff coming later this month.

re: Creating Browser Interfaces to Service Manager using the SDK

Mike — Wed, 05 Jan 2011 10:08:29 GMT

Hi Travis,

created the browser interface as per your article. Thanx!

Question now is, how do I also pass the file attachments to Service Manager from a browser based form? Users will want to send screenshots, etc for more detailed troubleshooting.

re: Creating Browser Interfaces to Service Manager using the SDK

Travis Wright MSFT — Mon, 03 Jan 2011 23:20:06 GMT

@Waran -

Can you please share the part of your source code where you are trying to set the created by user?

re: Creating Browser Interfaces to Service Manager using the SDK

Waran — Wed, 22 Dec 2010 03:50:55 GMT

Firstly I would like to thank you for excellent article. I managed to create a web brower interface based on your sample. But I have hit a brick with the "Created By" user field, based on the function given in your sample app,I passed the "user\domain" value but I keeping getting an error "user\domain

does not exist in service manager. Can you shed some light on this?

re: Creating Browser Interfaces to Service Manager using the SDK

Travis Wright MSFT — Sat, 16 Oct 2010 16:51:24 GMT

@Working SDK Binaries -

Yes, you can create incidents or change requests using the SDK binaries. A couple of code examples:

blogs.technet.com/.../creating-incidents-in-service-manager-programmatically-on-the-command-line.aspx

blogs.technet.com/.../using-the-sdk-to-create-and-edit-objects-and-relationships-using-type-projections.aspx

re: Creating Browser Interfaces to Service Manager using the SDK

Working SDK Binaries — Sat, 16 Oct 2010 10:09:51 GMT

Please clarify, Is there a way to i save or send request to incident or change management from my own custom form using SDK Binaries without creating a XML in Authoring Tools ?

re: Creating Browser Interfaces to Service Manager using the SDK

Sajid — Sat, 02 Oct 2010 11:31:29 GMT

Can i work through DLL and assembly which is given in SDK Binaries. can you help us giving some more information on it. Thanks for all your support