Demo: Extending Service Manager to Automate IT Processes

re: Demo: Extending Service Manager to Automate IT Processes

Karrie Ondracek — Thu, 25 Apr 2013 18:08:35 GMT

Vimal, you mentioned that the video was not working for you. It works for me so I'm wondering if it might be a glitch somewhere on your end. Please try again.

re: Demo: Extending Service Manager to Automate IT Processes

vimal — Thu, 25 Apr 2013 09:36:19 GMT

video not working!!!!!!!!!

re: Demo: Extending Service Manager to Automate IT Processes

Jay — Thu, 15 Sep 2011 17:35:35 GMT

Anything new on an update for this for SP1?

re: Demo: Extending Service Manager to Automate IT Processes

Jamie Courtes — Thu, 23 Jun 2011 15:06:28 GMT

Travis,

Followed the doc "Automating active directory and exch..."

Got as far as creating the workflow rule in the auth tool, but im noticing that the options are different in the RTM ver of Auth Tool (for ex: no WF Workflow stage in wizard, no way to load the 'properties' of the rule)

Wondering how to proceed as I am stuck right now...

The doc was very good at helping me build the mp dll/xml/xaml in VS2008! but dont know if that whole process is still applicable anymore....

Some updated info would be great to have, really looking forward to getting the "request new user" link to work....

Cheers!

re: Demo: Extending Service Manager to Automate IT Processes

Travis Wright MSFT — Wed, 17 Nov 2010 15:56:27 GMT

@All - I plan on rewriting this blog post soon. Things are sooo much easier to do now that the Authoring Tool is RTM. Watch the blog for a new version of this blog post.

re: Demo: Extending Service Manager to Automate IT Processes

GinoDH — Sat, 13 Nov 2010 21:05:08 GMT

Travis,

I performed this demo on the HOL @ TechEd 2010 in Berlin and I think it is great. But I have also performed these steps in our demo environment running the RTM version of the Service Manager and Authoring tool however I cannot select the custom User Provisioning Work item during the setup. Any update on which changes in the XML file that still need te be performed manually ? Thanks for the feedback.

Gino D

re: Demo: Extending Service Manager to Automate IT Processes

Mike Chan — Thu, 11 Nov 2010 11:45:11 GMT

Hi Travis,

Thanx for the great article. Am using this as a starting point for a solution i'm developing. However am currently stuck at step 38 which passes parameters to the workflow rule. Its probably due to the updates involved in the current version of the tool. I understand that you are coming out with the updated document soon. Hoping that you can point me in the right direction :).

Thx in advance!!

re: Demo: Extending Service Manager to Automate IT Processes

Jay — Fri, 24 Sep 2010 19:24:39 GMT

I'm also eagerly awaiting the update. Been banging my head against the wall trying to translate to the final authoring tool and have finally given up :P

re: Demo: Extending Service Manager to Automate IT Processes

Travis Wright MSFT — Thu, 16 Sep 2010 19:26:56 GMT

@MikeMurray -

It's in my to do list. Probably sometime in the next couple of weeks.

re: Demo: Extending Service Manager to Automate IT Processes

MikeMurray — Thu, 16 Sep 2010 19:21:03 GMT

any word on when this will be updated to use the RTM authoring tool?

thanks!

Mike