The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Aleem Qureshi — Tue, 05 Mar 2013 22:15:46 GMT

FYI, (just sharing for others)

I was able to follow sample code in this link and made good progress.

"Create Service Request from Request Offer meet Exception"

social.technet.microsoft.com/.../461a4e29-2f77-4702-a008-3ab105bf1afe

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Aleem — Tue, 05 Mar 2013 17:01:12 GMT

Thanks for the input Travis.

I was able to pull "ConnectedUser" names from my ServiceManager server yesterday. I notice the version and keytoken you were using for "System.WorkItem.Incident.Library" are of SystemManagementPack.System.

My question is what are the best practices to call GetManagementPack to get (lets say) a list of all ServiceReuqests in SM CMDB?

any url link will be helpful.

thanks,

Aleem

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Travis Wright MSFT — Mon, 04 Mar 2013 22:36:41 GMT

@Aleem -

This error message you are getting is not about a failed connection. It is telling you that there is no MP with the identity of Microsoft.WorkItem.Incident.Library with the same public key token and version that you are passing in. This is because the code that I wrote here is not particularly good. It assumes that the Microsoft.WorkItem.Incident.Library version would always be the same as the system library MP version. Since the time of writing this blog post the version numbers have become different.

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Aleem Qureshi — Mon, 04 Mar 2013 17:54:49 GMT

BTW,

I am running System Center 2012 Service Manager Service Pack 1.

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Aleem Qureshi — Mon, 04 Mar 2013 17:51:54 GMT

Hi there,

I tried to execute the code on our Service Manager server. I am getting the following error:

Microsoft.EnterpriseManagement.Common.ObjectNotFoundException: An object of class ManagementPack with name System.WorkItem.Incident.Library was not found.

I even tried replacing 'localhost' with FQDN Server Name in line

EnterpriseManagementGroup mg = new EnterpriseManagementGroup("localhost");

still no luck.

System Center Data Access Service is running on Service Manager Server.

Service Manager Console is working properly.

Why can't the above code connect to the Data Access Service?

Where can i start looking for bugs?

thanks,

Aleem

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Travis Wright MSFT — Sun, 25 Jul 2010 01:20:15 GMT

There are two ways to create/set relationships:

1) Using type projections - more information here:

blogs.msdn.com/.../getting-started-with-type-projections.aspx

blogs.msdn.com/.../more-with-type-projections.aspx

blogs.msdn.com/.../getting-and-working-with-type-projections-basic.aspx

I'll also be doing a big blog post on working programmatically with type projections on this blog soon. Watch for that.

2) Creating relationships manually - do this by getting the relationship object, the source object and the target object. Then set the source and target property of the relationship object and .Submit() it.

To set the Source of the incident you would do the same as for Impact or Urgency above. Get the correct enumeration value and set the projectionIncident.Object[classIncident, "Source"].Value = someSource.Id

re: The System Center Platform in Service Manager Part 3: The Data Access Service – Try It!

Jeremy — Fri, 23 Jul 2010 13:22:28 GMT

Thanks for the example - using this example what code could I use to set the affected user, and the source of the incident?