So - now that the Release Candidate of System Center 2012 is out and the general availbility is fast approaching you may be starting to get more serious about getting up to speed on System Center 2012. Am I right? Don't even worry! We are here to help...

At the webcast this morning Satya Nadella, President of the Server and Tools Division, and Brad Anderson, Corporate Vice President of Management and Security at Microsoft announced the availability of System Center 2012 RC and introduced the new licensing...

There is a really important web cast that is happening tomorrow that I wanted to remind you all about. You won't want to miss it. Here is the description of the event. Registration link is below. The definition, business value, and technology...

Here’s a tricky one.  How do you get the GUID ID of a work item using SMLets? First let’s start with getting the GUID ID of a Windows computer object. We could do something like this: Sweet.  Easy. What if we did the same thing with a work item...

Most of the virtualization related CMDB data is discovered in SCVMM by SCOM and then brought to SCSM by the SCOM-SCSM connector.  This includes things like virtual machines, hosts, host groups, etc.  So – what does the SCVMM-SCSM connector do...

In this blog we will look at how to develop a custom Silverlight module using the portal WCF service. This module will query for change requests assigned to the currently logged in portal user. Please note that this blog would be easier to understand...

Let’s say you wanted to know all the classes that were in a given management pack.  How would you do that?  SMLets of course! If you don’t know the internal name of the MP (e.g. Microsoft.Windows.Library) you can also do something like this...

This is kind of old news, but I’ll just throw it out there just in case you didn’t see it when it originally came out. The Integration Pack for Active Directory is an add-on for System Center 2012 Orchestrator that enables you to connect System Center...

The Microsoft Solution Accelerator and the System Center teams are pleased to announce the beta of the Microsoft System Center 2012 IT GRC Process Pack for Service Manager. This solution provides end-to-end management of people, process, and technology...

Alongside the other System Center components, Service Manager content and materials are being hosted on the new "System Center in the Datacenter and Cloud" Connect Site. The current Service Manager connect site will retired shortly and you will...

This is a pretty common ask so here is a quick blog post on how to get a User’s manager or a Manager’s reports using SMLets . A users manger is a relationship between the user object and the manager’s user object. The Relationship type name is: UserManagesUser...

Ever wanted to have a way to view the permissions that each user role has in an a glance view? PowerShell to the rescue! Attached to this blog post is a PowerShell script that you can run on your SM Management Server to produce a “report”...

Fletcher Kelly (@fskelly), who works at one one of the early adopters customers for SCSM shares his upgrade experience and tips with us below.  You’ll remember Fletcher from his earlier guest blog post on Setting up a Pre-Production Test Environment...

Kurt Van Hoecke, one of the authors of the SCSM 2010 Unleashed book presented a few sessions over the last few months at the Best of MMS in Belgium and the Belgian System Center User Group’s System Center Day 2011. The session were recorded and posted...

Kurt Van Hoecke, one of the authors of the SCSM 2010 Unleashed book presented a few sessions over the last few months at the Best of MMS in Belgium and the Belgian System Center User Group’s System Center Day 2011. The session were recorded and posted...

Kurt Van Hoecke, one of the authors of the SCSM 2010 Unleashed book presented a few sessions over the last few months at the Best of MMS in Belgium and the Belgian System Center User Group’s System Center Day 2011. The session were recorded and posted...

Have you downloaded and started testing the Systems Center - 2012 Service Manager Beta yet? If you have, We would like to hear from you! Please tell us what you think by completing the Service Manager Beta Usage Survey Allow about 20 minutes to take the...

One of our partners - VAS Value Added Services GmbH  - will be hosting a no cost webinar on the service catalog in December.  Here are the details. 1. Webinar “Service Request Fulfillment” with SCSM 2012 Date:                   ...

It supersedes SP1 Cumulative Update 2 (CU2) and contains a superset of the fixes that are provided in SP1 CU2. It can be applied to SP1 CU2 or directly to a Service Manager 2010 SP1 installation. This update contains a set of bug fixes to the Service...

One of our implementation partners – Acceleres – is hosting a webinar on implementing SCSM 2012 this week.  Here’s the details. Microsoft System Center Service Manager 2012 Implementation Webinar 11/17/2011 10:30AM PDT Service Manager 2012 RTM version...

This is a follow up post to Demo: Automating Service Request Fulfillment from the SCSM Service Catalog with Orchestrator .  You’ll definitely want to watch that one first so that this one makes more sense. In this demo video I show some real world...

Update: 11/19/2011 - Please note: For now this solution has only been tested with Orchestrator Beta . More info will come soon on when SCO RC will be supported. Update 11/22/2011 – Important ! The Cloud Service Process Pack will not be upgradeable...

Background blog posts for this blog post: Introduction to Service Manager 2012 Service Catalog - Part 1 Request Offering Wizard Overview ========================= Nobody wants to be the poor guy that has to fulfill the routine service requests manually...

In order for a Request Offering to show up in the Service Catalog all of the following must be true: 1) The Request Offering Published property must be ‘Published’ 2) The Request Offering must be included in a Service Offering 3) The Service Offering...

Neil Lydick, one of the devs on our team, came up with this handy PowerShell script with a recursive function that displays the data model in a PowerShell window. Blue classes are abstract. White classes are non-abstract (aka “concrete” classes). Red...