One of our partners, Signature Consultancy has updated one of their products SMTI to version 2.0 and released a new product designed for support team managers to get an overview of their teams progress against goals.  This new dashboard is FREE and...

If you liked the original System Center Blogs app that was published last year for Windows Phone and Android , you’ll be happy to know that both apps have now been updated, plus there is a new version now available for iOS . The updates include bug fixes...

In System Center 2012 Update Rollup 3, we had indicated that the console memory issues that had been reported were fixed.  Unfortunately, there was a mix up in some of the binaries that were packaged in the update rollup where the original binaries...

A few weeks ago I provided the source code to the SendEmail solution to one of our MVPs, Patrik Sundqvist, so that he could extend the solution to also work for Service Requests.  You can read about his solution on his blog: http://blogs.litware...

Heads up!  A new System Center 2012 – Service Manager book has been authored by some of our MVPs and other SCSM experts: * Sam Erskine * Andreas Baumgarten * Dieter Gasser * Anders Asp * Steve Beaumont     This is the first 2012-generation...

Antoni Hanus (a Premier Field Engineer) has just posted this great guide found here:   http://blogs.technet.com/b/antoni/archive/2012/08/13/service-manager-101-part-1-incident-management.aspx   In Antoni’s own words : This guide includes “ many...

Register here http://www.eventbrite.com/org/2765564380?s=10428094 and recorded sessions are posted at www.youtube.com/acceleres .

Problem : The interest level in Service Manager is through the roof since we released System Center 2012. I’ve had so many customers lately through various channels asking to speak with other customers that have deployed SCSM. They want to understand...

A while back we blogged about a solution to quickly apply a template to an incident using the task pane instead of opening the template picker dialog. http://blogs.technet.com/b/servicemanager/archive/2011/09/08/incident-quick-templates.aspx Well, now...

System Center 2012 Service Pack 1 Beta - Installable Bits (if you want to do that instead of VMs) http://www.microsoft.com/en-us/download/details.aspx?id=34607 App Controller – Service Pack 1 Beta http://www.microsoft.com/en-us/download...

We are pleased to announce that System Center 2012 Update Rollup 3 (UR3) has been released.  Keeping with our currently schedule of releasing update rollups quarterly, Update Rollup 3 provides updates for issues that have been reported to Microsoft...

    Thursday, October 18, 2012 from 12:00 PM to 12:30 PM (EDT) Attend Event Share this event: Service Level Objective (SLO) management functionality is a key part of getting business value out of an IT service management system. SLO functionality...

We're happy to announce that MMS will return to Las Vegas, NV, April 8-12, 2013! In order to be one of the first to know about the opening of MMS 2013 registration, send mail to mmsnotfy@microsoft.com to subscribe to MMS News & Updates. Go here...

I’ve heard people asking about why they get this error occasionally lately.  I’ll try to explain it here and tell you how to work around it.   This is the error message: A discovery data item was rejected because the item is already bound to...

This is something we mentioned a few months ago but it’s such a great series I wanted to mention it again in case some of you missed it. Microsoft’s own Travis Wright spent quite a bit of time with customers over the last 6-12 months helping them plan...

The Beta of System Center 2012 Service Pack 1 (“SP1”) enables System Center customers to jointly evaluate System Center 2012 with Windows Server 2012 and Windows 8. The Beta is for evaluation purposes only and not to be used in production as described...

Are you looking for a good way to get started learning everything that’s new in Orchestrator 2012 and SCSM? If so then here’s the guide for you: ===== In this post, we're turning to two more components of System Center 2012, Orchestrator and Service Manager...

Cumulative Update 4 (CU4) for Microsoft System Center Service Manager 2010 is available for download at the Microsoft Download website. This cumulative update is a rollup of fixes for System Center Service Manager 2010 and supersedes Cumulative Update...

Greetings, Hi, Carmen Summers here from the Cloud and Data Center Management System Center team.  Yesterday System Center released Update Rollup 2 for System Center 2012 posted on all System Center Blogs.  This is the second Update Rollup System...

This rollup includes updates for App Controller, Data Protection Manager (DPM), Operations Manager (OpsMgr), Orchestrator, Service Manager (SCSM) and Virtual Machine Manager (VMM). Download links, installation instructions and the list of issues fixed...

App Controller – Evaluation VHD http://www.microsoft.com/downloads/details.aspx?FamilyID=4da3d1d9-91d4-472e-acb7-10885df9d1c2 Operations Manager – Evaluation VHD http://www.microsoft.com/downloads/details.aspx?FamilyID=00b78007-638f...

Roman Stadlmair, a consultant from rconsult in Austria, shared this great demo video with me of a solution that he built for self-service automated IT asset management using SCSM, Orchestrator, and the Provance IT Asset Management MP. Check it out...

There is an issue in the Service Manager 2012 Self-Service portal when a user that is not a SharePoint administrator accesses the portal using a browser in a small window (whether that browser window is small because the user sized it to that size or...

At long last we have the Data Warehouse move documentation! This is a follow up blog post to the one about How to move the Service Manager Database . The documentation how to do this will be added to the TechNet library once it has been formatted but...

This is a guest blog post written by Bob Roudebush, a TSP at Microsoft. Thanks for writing this up and sharing with the community Bob! Prerequisites: This walkthrough was built using the System Center demo virtual machine environment. It assumes...