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  • Blog Post: The Self Service Portal

    Hi folks, my name is Dan Boldo and I’m a Program Manager Lead in Service Manager. I’m also the PM owner of the Self-Service portal, and in this first blog post (ever :-)), I’d like to share information on that feature. As you might have noticed, the portal was removed from Beta 1 and we noted that it...
  • Blog Post: Part I - Custom Silverlight module for Service Manager 2012 portal

    In this blog we will look at how to develop a custom Silverlight module using the portal WCF service. This module will query for change requests assigned to the currently logged in portal user. Please note that this blog would be easier to understand if you have prior web development experience. Source...
  • Blog Post: How to redirect a Request Offering to a Request on another site

    Service Catalog is a great addition in Service Manager for the System Center 2012 release. While I do want that to be THE catalog for all the services in the enterprise, but in realityevery Enterprise has legacy systems which will be hard to move over. This blog post shows you how to redirect a Request...