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October 21 Service Manager #LyncUp Call is now Available
1 day ago
Upcoming fixes in the Service Manager 2012 R2 Update Rollup 4
7 days ago
Fixing Service Manager Data Warehouse Registration Information
12 days ago
System Center Service Manager 2012 Unleashed Book Now Available
18 days ago
Service Manager 2010
System Center 2012
Tagged Content List
Solution: Improperly configured views in the Service Manager 2010 console generate the error "An error occurred while loading the items"
Just a quick heads up on a new Service Manager 2010 Knowledge Base article we published today. If you ever see errors such as An error occurred while loading the items" while working in the Service Manager console then you'll want to keep this one in mind: ===== Symptom While working in the...
14 Dec 2010
KB: The System Center Service Manager console crashes when creating a Knowledge Article
Here’s a new Knowledge Base article we published this morning. This one discusses an issue where the SCSM console crashes when using a console installed on the Spanish version of Windows XP. ===== Symptoms When a new Knowledge Article is created in System Center Service Manager 2010 on a remote console...
14 May 2012
KB: System Center Service Manager installation fails with SQL version related error
Here’s a new Knowledge Base article we published. This one talks about an issue where a System Center Service Manager installation fails with a SQL version related error message. ===== Symptoms While either installing a fresh copy of System Center 2012 Service Manager or while upgrading, you receive...
20 Jun 2012
KB: Service Manager 2010 Reports fail to include current data
Here’s a new Knowledge Base article we published this morning. This one discusses an issue where reporting data isn’t current due to a hung MPSyncJob or DWMaintenance job. ===== Symptoms In System Center Service Manager 2010, you may experience one or more of the following: -Reports do not have current...
8 May 2012
KB: Additional Activities are created when creating a Change Request or Incident Request in System Center Service Manager
Here’s a new Knowledge Base article we published this morning. This one discusses an issue where you might find duplicate Activities in a SCSM Change or Incident Request. ===== Symptoms Scenario 1: A new Change Request (CR) is created in System Center Service Manager. When you open the new Change Request...
10 May 2012
A hotfix is now available to let you add or remove rights for an operation in profiles to accommodate custom types that were added to the System Center Service Manager 2010 environment
Authorization is required to manipulate objects such as queues and work items in Microsoft System Center Service Manager 2010. These authorizations are managed by using profiles. A profile is a collection of items that are used for authorization. For operations such as create, read, update, and delete...
23 May 2011
Hotfix: The System Center Service Manager 2010 Active Directory Connector does not synchronize new updates after you switch domain controllers
We just published this Hotfix and KB article so if you’re seeing issues with the Active Directory Connector when DCs switch over or a DC is restored from backup then this one’s for you: This article describes a hotfix package that resolves an issue in Microsoft System Center Service Manager 2010 Service...
23 Jun 2011
HOTFIX: Description of Cumulative Update 4 for System Center Service Manager 2010
Cumulative Update 4 (CU4) for Microsoft System Center Service Manager 2010 is available for download at the Microsoft Download website. This cumulative update is a rollup of fixes for System Center Service Manager 2010 and supersedes Cumulative Update 3 (CU3), Cumulative Update 2 (CU2), and Cumulative...
31 Jul 2012
Update Rollup 2 for System Center 2012 is now available for download
This rollup includes updates for App Controller, Data Protection Manager (DPM), Operations Manager (OpsMgr), Orchestrator, Service Manager (SCSM) and Virtual Machine Manager (VMM). Download links, installation instructions and the list of issues fixed for each component are documented in the following...
24 Jul 2012
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