Browse by Tags

Tagged Content List
  • Blog Post: Using the CSV import feature

    Neil Lydick, one of our developers, wrote an excellent document containing overview and how-to information for importing information using a Comma Separated Value (CSV) file. This feature can be used to: · Create Configuration Item or Work Item instances from data stored in a tabular format...
  • Blog Post: Hacking Management Pack XML Like a Pro

    Sometimes when you need to make some changes nothing beats a good ol’ text editor. There are cases right now where the only way to change something in Service Manager is by editing the management pack XML directly. There are also cases where it is just faster to edit the XML directly. To that end… here...
  • Blog Post: AD Connector - cross-forest tricks

    It is possible to import objects from domain which is in some other forest than your console. You can also import data from untrusted domain, or domain your current domain doesn’t trust. You can even use console from another forest domain. Data source address Let’s say there is a domain you want...
  • Blog Post: Appendix A to previous post

    I neglected to attach the Appendix A, an HTML list of classes, to the previous post about Using the CSV import feature . I've attached it to this post.
  • Blog Post: Creating Queues and Groups Using Type Projections

    Update: You can do this in the console in SCSM 2010 SP1 now. Background information for this post: Groups are typically collections of Configuration Items (although technically it can be groups of any kind of object). Queues are collections of a certain kind of work item – like a queue of incidents...
  • Blog Post: Data Retention Policies (aka "Grooming") in the Service Manager Database

    What is Grooming? Why Groom? The ServiceManager database is the “online” or “operational” database in Service Manager. It is the database which most users are interacting with when they are using Service Manager. Therefore, you want to keep it running as fast as possible. Databases...
  • Blog Post: Active Directory Connector Part 1

    Let Me Introduce Myself… Hi, my name is Oleksandr Golovatyi and I work in the System Center Service Manager QA Team as a Software Design Engineer in Test. I have 10+ years of software development experience for both Windows and UNIX platforms. I joined Microsoft (and the team) about a year ago. ...