Update Rollup 2 for System Center 2012 R2 Service Manager is now available

Update Rollup 2 for System Center 2012 R2 Service Manager is now available

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 *** NOTE if you're using SCCM Connector to synchronize data between SM and CM, do not install this Update Rollup (UR). We have discovered a regression in the UR payload which prevents the SCCM connector from successfully synchronizing in some cases. We expect a hotfix and / or the relevant documentation addressing this issue to be available very soon. Stay tuned for more information ***

The article below describes the issues that are fixed in Update Rollup 2 for Microsoft System Center 2012 R2 Service Manager. For all the details, including what’s been fixed as well as instructions for downloading, please see the following:

KB2904710 - Description of Update Rollup 2 for System Center 2012 R2 Service Manager (http://support.microsoft.com/kb/2904710)

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

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  • Hello, the update seems to be missing from Microsoft Update Catalog. I can find update for SCOM, SCDPM, SCVMM and SCOrch, but not Service Manager. What Gives?

  • Congrats to Service Manager team on all the great work that went into this UR!

  • Hello,

    any update on the hotfix - or a way to confirm out whether you are affected by this issue

    It would have been nice if this article would have been published seperately because if i remember correctly it used to have a different wording and therefore i did not check it twice.

  • Hi MS the Exchange Connector is also broken after Update.

  • Hi.
    Thanks for this Rollup, there is an amazing performance boost after installing the RU 2. But we have some issues with Lync 2013 clients and status indication in the console. Users with Lync 2010 do not experience this issues. Any thoughts on this?

    Regards Marco

  • Any word on the hotfix, for fixing the SCCM Connector issue? It would have been great in publishing this known problem on the download page, now I have a broken Service Manager \ Config Manager connector

  • thanks