March, 2013

I’ve always wanted to do this, but Andrew Barton (aka the “Blogging Machine”) beat me to it.  He has written a PowerShell script that will sync user roles (which are not stored in MPs) between management groups.  This is great for when you are...

Andrew Barton (he’s a blogging machine actually; we just gave it the name ‘Andrew Barton’ ;) ) is at it again . He has written up a new post on how to automatically and periodically back up Management Packs automatically using PowerShell...

This is just a heads up to everyone that we have discovered an incompatibility between the Provance asset management MP and the Chargeback MP.  Both MPs define a new CostCenterDim dimension.  Each dimension in the data warehouse must have a...

Out of the box the relationship between a request offering and an incident or service request is displayed as a read only label control.  The Monitoring and Management (M&M) team here at Microsoft had a need to be able to view and change that...

From Atchut Barli: I have seen few customers who tried the blog http://blogs.technet.com/b/servicemanager/archive/2012/12/07/incidents-or-service-requests-sliced-by-months-quarters.aspx to prepare reports using CalendarMonth in DateDim as Slicer find...

Antoni Hanus, one of the System Center Premier Field Engineers has put together a nice blog post describing how to create a custom console task in Service Manager to allow console users to launch the Configuration Manager remote control program from the...

I’ve put a few blog posts up here about form customizations in the past: Customizing Forms – Part 1 – Adding a New User Picker Control to the Incident Form Customizing Forms – Part 2 – Adding the Affected User Picker to the Change Request Form I hear...

The original Cloud Services Process Management Pack cannot be installed on System Center 2012 SP1 – Service Manager without some manual workarounds.  Just last night we released an updated version of the Cloud Services MP that will work with System...

Andrew Barton has just written up another good blog post on how to send mail to users in the “Configuration Items: Computers, Services and People” field in System Center 2012 SP1 – Service Manager.  Have a look here: http://blogs.technet.com/b/wincat...

Andrew Barton, one of our IT Service Engineers, runs Service Manager for our internal “Monitoring and Management” team here at Microsoft.  This team runs the infrastructure for some of Microsoft’s biggest web properties like Microsoft.com, MSDN/Technet...

I’ve had a few people ask how to do this recently so, here goes! Getting knowledge article objects using the SDK is the same as getting any other kind of object except with a slight twist.  The System.Knowledge.Article class is one of the few classes...