Issue with System Center 2012 Update Rollup 3 (UR3) Memory Leak Fix for SCSM

Issue with System Center 2012 Update Rollup 3 (UR3) Memory Leak Fix for SCSM

  • Comments 5
  • Likes

In System Center 2012 Update Rollup 3, we had indicated that the console memory issues that had been reported were fixed.  Unfortunately, there was a mix up in some of the binaries that were packaged in the update rollup where the original binaries were packaged instead of the fixed binaries.  Update Rollup 3 (UR3) for System Center 2012 - Service Manager does NOT address the following memory leaks:

· Memory leak in Service Manager 2012 console when opening/closing incidents

· Service Manager 2012 console crashes with an OutOfMemoryException because of form control objects rooted in the GC heap

· Poor Service Manager 2012 console performance when opening incident forms with the console is open through Citrix

We are preparing an updated Update Rollup 3 package that will include the correct binaries that will fix the above issues.  This updated package will be released in the next few weeks and we will announce its availability here on the blog.

Please accept our apologies for the confusion/hassle.

Your comment has been posted.   Close
Thank you, your comment requires moderation so it may take a while to appear.   Close
Leave a Comment
  • We were really struggling with one of our customer environments until we opened a support case and recieved an updated fix which included the correct binaries. Thanks, Travis, for making this publicly available.

  • How can I get does Binaries, I've the same issue?

  • Hi there - where can we find the new update?


  • Is the fix available now?

  • Yes, the fix is in UR3+ now if you download it.