There have been a couple of new blogs popping up lately that have some great content on them that I want to share with you.
First is Rob Ford, a System Center Cloud and Datacenter Management MVP from New Zealand. His blog is at http://scsmnz.net/
If you want to know how to do some really cool, technical stuff with SCSM check out his blog. An IT guy with dev skills is a powerful combination.
Here are some classic problems Rob has solved on his blog:
Transferring Incident Action Logs to the Data Warehouse
How to get your Incident logs from the Data Warehouse into your report?
How to set the Is Private checkbox on the Incident Form to ticked (checked) by default
How to disable form controls for a Resolved or Closed Incident – Part 1
How to disable form controls for a Resolved or Closed Incident – Part 2
Rob also has a lot of excellent contributions on the TechNet gallery.
Task that displays all active Work Items for current analyst
Analyst incident portal - view, resolve transfer or re-assign incidents
Task to assign an incident to a list of actual analysts read from an AD group
Tools to search for and list Guids for various Service Manager objects
MP to send daily email summary of all currently active workitems
Custom control to disable Incident form controls for Resolved and Closed items
Management Pack to extend the Data Warehouse to include your Incident logs
Replace the Incident Preview pane form with simpler form with large description
Problem Assignment Changes Notification Management Pack
Output your Classifications to screen for documentation or whatever purpose
Allow analysts to set pop-up and email reminders on work items
Thanks for all your contributions to the community Rob!
The next blog I want to share is from Greg Wojtkun aka the “SCSM Guru”. His blog is at http://scsmguru.wordpress.com .
Greg is an up and coming force in the SCSM community. He just recently started his blog as well and already has some great contributions on common problems with SCSM:
Using Data Properties From the Parent Work Items in Activity Email Templates
Importing Work Items in Bulk Into SCSM2012 via CSV Import Connector
Console Tasks in SCSM: Unlocking “Closed” Work Items
Using SCSM to Automatically Create Work Items. Specifically: Change Requests
Staying Organized with SCSM: Beware of the Management Pack Jungle!
… and more.
And then there are all of the excellent blogs I have previously promoted. These are the go to blogs for me on SCSM:
Anders Bengtsson (Microsoft PFE): http://contoso.se/blog/
Patrik Sundqvist (MVP): http://litware.se
Anton Gritsenko (MVP): http://blog.scsmsolutions.com/
Marcel Zehner (MVP): http://blog.scsmfaq.ch/
Chris Ross (MVP): http://scsm.us/
Anders Asp (MVP): http://scsm.se
Steve Beaumont: http://systemscentre.blogspot.co.uk/
Gary Davidson: http://garydavidson.net/