April, 2012

Update: April 26, 2013 - Exchange Connector 3.0 RTM has been released now and is officially supported: http://blogs.technet.com/b/servicemanager/archive/2013/04/26/scsm-exchange-connector-3-0-rtm-released-amp-supported.aspx At long last the Exchange...

Note: this blog post is relative to System Center 2012 – Service Manager (or later) only. This is a guest blog post from one of our community experts – Greg Wojkun.  Thanks for sharing with us Greg! ======================== Background Our change...

People have been asking for a long time how they can move the Service Manager and data warehouse databases. It's actually a non-trivial process so we needed to do some testing and get an official procedure documneted. We have finally released that procedure...

I had this problem at MMS and someboy else here in Microsoft just asked me about it. In case this is a more common thing that might be happening out there, I'll drop this blog post out here to explain it and what the resolution is. Scenario: You...

This is a guest blog post. Originally it was written by Dejan Milic in German . It was translated by Andreas Baumgarten into English. Thanks you two for contributing this helpful blog post to the community! ====================================== ...

Service Level Management was a major investment area for us in System Center 2012.  The functionality we had in SCSM 2010 was very limited.  You could really only track the resolution time of incidents. Even then you could only set target resolution...

While we haven’t tested this approach specifically on the product team, one of our newly minted MVPs Anton Gritsenko (aka @FreemanRU), has figured out how to use Office 365 as the outbound notification server from Service Manager.  The approach still...

The SMLets CodePlex project has produced another release – Beta 4.  This new release was essentially all done by Jim Truher, so thanks to him very much for his work on this.  SMLets has come a long way since its humble beginnings with Get-SCSMIncident...

We’ve recently been making some announcements about the Application Approval Workflow (AAW) Solution Accelerator.  Demo . One of the first conclusions people come to regarding this solution accelerator is: “This solution accelerator requires the...

The Microsoft Solution Accelerators team recently announced their latest release – Application Approval Workflow. It is now available for beta download! · Join the Application Approval Workflow Solution Accelerator Beta program now. (Windows Live ID required...

We recently announced the release of a beta of the Application Approval Workflow Solution Accelerator. We then announced that we were giving away an XBox and gift cards for people that downloaded it, tried it out, and provided us feedback. Thanks to all...