System Center 2012 - Service Manager
The Infrastructure Planning and Design team is working on a new guide: System Center 2012 - Service Manager. Go here to get it.
This guide can help your organization more quickly benefit from this platform for automating and adapting IT Service Management best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL). This guide takes you through an easy-to-follow process for successfully designing the servers and components of a Service Manager implementation. The result will be a design that is sized, configured, and appropriately placed to deliver the stated business benefits, while also considering the performance, capacity, and fault tolerance of the system.
Tell us what you think! Download and review the beta guide, then send your feedback to IPDfdbk@microsoft.com by April 5, 2012. We would especially appreciate feedback in the following areas:
· Usefulness – Is the technical depth of this guide sufficient for the topics covered? Will this guide be useful to you on a day-to-day basis? What portions of the guide are the most useful to your organization?
· Usability – Is the structure or flow of this guide effective? Is the information presented in a clear and logical manner? Can you easily find key content?
· Impact – Do you anticipate that this guide will save you time and accelerate deployment of Microsoft products in your organization? Has this guide had a positive influence on your opinion of the Microsoft technologies it addresses?
Benefits for participation:
· You get an early look at the guide.
· You will be listed on the acknowledgments page for providing usable feedback.
We look forward to hearing from you! Your input helps to make each guide as helpful and useful as possible. Thanks in advance for taking the time to review the Infrastructure Planning and Design Guide for System Center 2012 - Service Manager.
Planning the next generation of technical infrastructure for corporations can be a complex and daunting task. The success of any infrastructure is measured in how well the design choices match business objectives. Although plenty of product documentation is available, it can be difficult to find guidance on how to appropriately plan the core infrastructure for an organization. The Infrastructure Planning and Design series is designed to present the technical decision maker with the most concise planning guidance for Microsoft technologies. It also provides a means to validate design decisions to ensure that the selected solution meets the requirements of both business and IT stakeholders.
The IPD documents are designed to be used by the following IT personnel:
· Infrastructure planners and architects who have a firm operational grasp of the technology.
· Partners and consultants who design infrastructure solutions.
· Business managers who wish to understand how the technology decisions being made both support and affect the business.
Tell your peers about IPD guides! Please forward this mail to anyone who wants to learn more about Infrastructure Planning and Design guides.
IPD Guides Released to Date
· Active Directory Certificate Services
· Active Directory Domain Services
· Dynamic Datacenter
· Exchange Online—Evaluating Software-plus-Services
· File Services
· Forefront Identity Manager (FIM)
· Internet Information Services
· Malware Response
· Microsoft Application Virtualization 4.6
· Microsoft Enterprise Desktop Virtualization (MED-V)
· Microsoft Exchange Server 2010
· Microsoft Forefront Unified Access Gateway
· Print Services
· Remote Desktop Services
· Selecting the Right NAP Architecture
· Selecting the Right Virtualization Technology
· Series Introduction
· SharePoint Online—Evaluating Software-plus-Services
· SharePoint Server
· SQL Server 2008 R2
· System Center Configuration Manager
· System Center Data Protection Manager
· System Center Operations Manager
· System Center Service Manager
· System Center Virtual Machine Manager
· Terminal Services
· Windows Deployment Services
· Windows Optimized Desktop Scenarios
· Windows Server Virtualization (Hyper-V and Virtual Server)
· Windows User State Virtualization
Please send your comments and feedback to IPDfdbk@microsoft.com.
Want to learn more about other IPD guides?
Visit our IPD pages for information on the full series of Infrastructure Planning and Design guides.
Or, obtain the one-click download for the entire IPD guide series.
IPD case study:
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Questions & Feedback:
For Microsoft-internal questions and feedback on the guide, please contact us.
There is no guide on the mentioned download page, unfortunately.
On the page that is linked to there is a link on the lefthand side labeled 'Downloads'. Click on that and it will take you to the place where you actually download the file.
Downloads section only shows the DPM IPD, not the SCSM guide.