March, 2012

The Microsoft Management Summit 2012 is only three weeks away!!  We can’t wait to see you all there. We will be running a series of focus groups at MMS to gather feedback from you on current and future versions of System Center. Participating in...

One of our newest partners Cireson has come up with a couple of great solutions for SCSM.  Group Assign – this solution solves one of the most common challenges customers face in SCSM.  The problem is that when you are reassigning/escalating...

Expit, one of our System Center partners, has recently released a new version of their Service Manager – Project connector. This new version now also supports SCSM 2012 including support for release management and service request fulfillment which...

Application Approval Workflow Solution Accelerator Beta Now Available Enhance your Application Approval Process The Microsoft Solution Accelerators team is pleased to announce their latest release – Application Approval Workflow. It is now available for...

  System Center 2012 - Service Manager The Infrastructure Planning and Design team is working on a new guide: System Center 2012 - Service Manager . Go here to get it. This guide can help your organization more quickly benefit from this platform...

I was checking out what was new over in our TechNet Wiki and came across a System Center 2012 Service Manager Survival Guide that was recently published by a Microsoft employee.  It’s essentially a page that acts as a pointer to the best SCSM information...

I’m curios about how people use SCSM.  I am also experimenting with different polling mechanisms so we can gather data more real time from the community.  So – let’s try this out.  I’ve created a poll over on the System Center Service Manager...

Here’s another great article written by Anil Erduran that I found over in our TechNet Wiki . In this one, Anil talks about collation in SCSM 2012: If you decide to install System Center 2012 Service Manager (SCSM 2012) for your private cloud environment...

Here’s a great article by Microsoft’s own Anil Erduran that I found over in our TechNet Wiki . This one talks about Management Packs in SCSM 2012, the different between a sealed MP and an unsealed MP as well as how to easily seal your MP: As is the case...