Alongside the other System Center components, Service Manager content and materials are being hosted on the new "System Center in the Datacenter and Cloud" Connect Site. The current Service Manager connect site will retired shortly and you will need to register with this new site to continue to access downloads and materials made available through the connect site, see self-registration link below:

SC 2012 Public Evaluation
https://connect.microsoft.com/site799/SelfNomination.aspx?ProgramID=7263&pageType=1

Note: Most downloadable content for this program will be posted and made available from the Microsoft download center (see link below). However, certain downloads may (initially) be posted to our connect site.

Microsoft Download Center
http://www.microsoft.com/download/en/default.aspx

To start you off with the new site, the beta release of next version of the IT GRC Process Pack is now available to download only from connect ...

The Microsoft® System Center 2012 IT GRC Process Pack for Service Manager—Beta provides end-to-end IT governance, risk, and compliance (GRC) management and automa­tion for desktop and datacenter computers. Deeply integrated with MicrosoftSystem Center Service Manager, the IT GRC Process Pack translates complex regulations and standards into authoritative control objectives and control activities for the IT organization’s compliance program.

The IT GRC Process Pack beta helps customers understand and bind complex business objectives to their Microsoft infrastructure in an operationally efficient manner.

IT GRC Process Pack

https://connect.microsoft.com/site799/Downloads/DownloadDetails.aspx?DownloadID=40330

We look forward to your continued engagement and feedback

Regards
The Service Manager Team