One of our partners - VAS Value Added Services GmbH  - will be hosting a no cost webinar on the service catalog in December.  Here are the details.

1. Webinar “Service Request Fulfillment” with SCSM 2012

Date:                    Dec. 20, 2011

Schedule:           7 pm – 10 pm (GMT+1)

Language:          GERMAN

2. Webinar “Service Request Fulfillment” with SCSM 2012

Date:                    Dec. 21, 2011

Schedule:           7 pm – 10 pm (GMT+1)

Language:          ENGLISH

The following topics are part of each Webinar:

  • - Service Request Fulfillment – definition and scope
  • - How to configure Service Request Fulfillment in SCSM 2012
  • - Creating Service Requests in SCSM 2012
  • - Q & A

The maximum number of attendees is 100.

Registration:

http://www.vaserv.eu/index.php/de/scsm-webinare