Now available: A hotfix for Cumulative Update 1 for System Center Service Manager 2010 SP1: May 2011

Now available: A hotfix for Cumulative Update 1 for System Center Service Manager 2010 SP1: May 2011

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KBThis article describes a hotfix package that resolves some issues in Microsoft System Center Service Manager 2010 Service Pack 1 (SP1).

Issue 1
After you install Cumulative Update 1 for System Center Service Manager 2010 SP1, the following events that have Event ID 33333 are logged in the event log on the Service Manager management server:

Log Name: Operations Manager
Source: DataAccessLayer
Event ID: 33333
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
Data Access Layer rejected retry on SqlError:
Request: EntityChangeLogSnapshot -- (ManagedTypeId=a604b942-4c7b-2fb2-28dc-61dc6f465c68), (BeginTransactionId=68184), (EndTransactionId=68226), (RETURN_VALUE=1)
Class: 15
Number: 156
Message: Incorrect syntax near the keyword 'INNER'.

Log Name: Operations Manager
Source: DataAccessLayer
Event ID: 33333
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
Data Access Layer rejected retry on SqlError:
Request: EntityChangeLogSnapshot -- (ManagedTypeId=a604b942-4c7b-2fb2-28dc-61dc6f465c68), (BeginTransactionId=68184), (EndTransactionId=68226), (RETURN_VALUE=1)
Class: 15
Number: 102
Message: Incorrect syntax near ','.

Note: The GUIDs and transaction IDs vary, depending on the environment. However, the text in the description is the same

Issue 2

You may receive duplicated notifications or workflows that are triggered two times for the same object.

For all the details and to download this hotfix please see the following Knowledge Base article:

KB2538810 - A hotfix for Cumulative Update 1 for System Center Service Manager 2010 SP1: May 2011

J.C. Hornbeck | System Center Knowledge Engineer

The App-V Team blog: http://blogs.technet.com/appv/
The WSUS Support Team blog: http://blogs.technet.com/sus/
The SCMDM Support Team blog: http://blogs.technet.com/mdm/
The ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
The SCOM 2007 Support Team blog: http://blogs.technet.com/operationsmgr/
The SCVMM Team blog: http://blogs.technet.com/scvmm/
The MED-V Team blog: http://blogs.technet.com/medv/
The DPM Team blog: http://blogs.technet.com/dpm/
The OOB Support Team blog: http://blogs.technet.com/oob/
The Opalis Team blog: http://blogs.technet.com/opalis
The Service Manager Team blog: http: http://blogs.technet.com/b/servicemanager
The AVIcode Team blog: http: http://blogs.technet.com/b/avicode
The System Center Essentials Team blog: http: http://blogs.technet.com/b/systemcenteressentials
The Server App-V Team blog: http: http://blogs.technet.com/b/serverappv

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  • Just checking, if we have applied the recent CU2 update then we don't need this?

  • Correct.