May, 2011

There a a few different ways to get management pack elements using the SDK. For this example, I’ll work with object templates, but the same pattern holds true for essentially all other management pack elements like classes, relationship types, rules...

One of our partners – Link Development – has recently released some new solutions for SCSM I’m excited to tell you about! Arabic Self-service Portal First they have created an Arabic version of the self-service portal.  This is different than the...

For whatever reason the notification template wizard doesn’t allow you to insert the GUID ID of an object into the notification template.  You can insert some of the other “generic” properties like Last modified, Time added, and Display name though...

Customer asks – how can I get a list of services using the SDK? Easy – less than 10 lines of code. Here is a simple console application to demonstrate. First create a new application (or use an application you already have going) and...

Sometimes you just want to delete an object in the UI. That’s easy to do with a console task that uses SMLets. Here’s how: First, go to the Library/Tasks view. Click Create Task. Give the task a name, description (optionally), choose...

Customer asks how to get the owner of a service using SMLets on this forum thread: http://social.technet.microsoft.com/Forums/en-US/systemcenterservicemanager/thread/c146d523-3c71-40e4-8617-c20de8bd4ba0 No problem!  This is really just a variation...

Authorization is required to manipulate objects such as queues and work items in Microsoft System Center Service Manager 2010. These authorizations are managed by using profiles. A profile is a collection of items that are used for authorization. For...

Cleber Marques, a consultant working for Microsoft, put together this handy guide to all the System Center sessions from TechEd US that just happened this week.  Thanks Cleber! I’ve highlighted the best sessions.  I’m sure it is purely coincidence...

We released SCSM 2010 SP1 Cumulative Update 2 (CU2) earlier this week.  This cumulative update is a rollup of fixes for System Center Service Manager 2010 SP1. It supersedes SP1 Cumulative Update 1 (CU1) and contains a superset of the fixes that...

Today we hit an important milestone for SCSM 2012 – CTP1 has been released to TAP customers and partners.  While this is not a public release it is an important milestone that will begin the external testing and feedback cycle.  This milestone...