August, 2010

Update: All the discussion on this post led me to create a much better solution called Send Email that ships with the Exchange connector. I HIGHLY recommend checking that out as a better alternative to this. http://blogs.technet.com/b/servicemanager...

One of the first things customers ask when they evaluate Service Manager is '”Does Microsoft itself use Service Manager?”. The answer is “Yes!” There are quite a few internal groups here at Microsoft that are using SCSM in production...

Adam Hall, the Technical Product Manager for Opalis has put together an inspiring demo video of using many System Center products together to manage the process of Physical to Virtual (P2V) migrations.  The demo uses Opalis to orchestrate and automate...

I’ve been meaning to blog this one for a while now. Here’s the scenario… Customer wants to be notified (or trigger a workflow) when the property changes from X to Y. Easily done. Just configure the subscription to be Before Value...

Update: Cumulative Update #3 is now available and replaces Cumulative Update #2. The Service Manager team is very pleased to announce the availability of Service Manager Authoring Tool 2010 and Service Manager Cumulative Update 2 (KB2193861) ! ...

Last week, we made a major update to the 'SMLets' CodePlex cmdlets project for Service Manager. This release is called 'Beta 1' and has been expanded from the original 3 cmdlets for incidents to 48 cmdlets and functions and a bunch of scripts. This release...