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System Center: Service Manager Engineering Team Blog
New Code Plex Project: CSV Connector
Posted
over 2 years ago
by
Travis Wright MSFT
0
Comments
I’ve updated the CSV Connector project and now published it as a Code Plex project. Additional developers welcome to help enhance this project. Please report any issues or feature requests to the Code Plex project and we’ll take a look. http...
System Center: Service Manager Engineering Team Blog
Creating Queues and Groups Using Type Projections
Posted
over 2 years ago
by
Travis Wright MSFT
3
Comments
Update: You can do this in the console in SCSM 2010 SP1 now. Background information for this post: Groups are typically collections of Configuration Items (although technically it can be groups of any kind of object). Queues are collections of a certain...
System Center: Service Manager Engineering Team Blog
How to Identify that a Change Requests was Created in the Self Service Portal
Posted
over 2 years ago
by
Travis Wright MSFT
0
Comments
In the end user portal, end users can create Incident Requests (IR) and Change Requests (CR). The incidents created in the portal automatically have a “Source” property which is filled in with “Portal.” Change Requests on the other...
System Center: Service Manager Engineering Team Blog
Programmatically Working with Enumerations
Posted
over 2 years ago
by
Travis Wright MSFT
4
Comments
OK, so – you've figured out how to create enumerations (in bulk even ), use them in custom forms using the special ListPicker control , how to set enum property values , and how to add them to a form using form customization . In this blog post, I'll...
System Center: Service Manager Engineering Team Blog
Provance IT Asset Lifecycle Process Management Pack is Now RTM!
Posted
over 2 years ago
by
Travis Wright MSFT
1
Comments
Provance Technologies has been a great partner for Microsoft, engaging very early and often throughout the Service Manager 2010 product lifecycle. They provided key feedback and testing of the platform as they built out their comprehensive solution...
System Center: Service Manager Engineering Team Blog
Partner Demo: Absolute Software Locks Stolen/Lost Computers Remotely from Service Manager Console
Posted
over 2 years ago
by
Travis Wright MSFT
1
Comments
This has been one of the most fun solutions to demonstrate at our conferences lately. I call it the “James Bond demo”. Imagine your user calls in and says he left his laptop with all the company’s top secret information on it in the...
System Center: Service Manager Engineering Team Blog
Adding a Custom Property to a Form – Support Group Property for Problem Form Example
Posted
over 2 years ago
by
Travis Wright MSFT
4
Comments
How to add a custom property to a form comes up all the time. We’ve done some videos of this previously but here is a written walkthrough. In this example we’ll actually do a couple of tricky things: 1) We will extend the Problem class to add a Support...
System Center: Service Manager Engineering Team Blog
Partner Demo: Savision LiveMaps
Posted
over 2 years ago
by
Travis Wright MSFT
0
Comments
Savision has been a favorite System Center partner of mine for a few years now. Their LiveMaps for Operations Manager are a really useful way to visualize data because it puts the information in a visual business, location, or process context that...
System Center: Service Manager Engineering Team Blog
Partner Demo: Intel vPro-based Systems Management Through Service Manager
Posted
over 2 years ago
by
Travis Wright MSFT
4
Comments
Matt Royer, a Senior Technical Integration Engineer at Intel, and I got together a few months ago and went from concept to a working prototype of a solution for integrating Intel’s KVM control capability for vPro into Service Manager in a couple of hours...
System Center: Service Manager Engineering Team Blog
Customer Interview: Avanade
Posted
over 2 years ago
by
Travis Wright MSFT
0
Comments
Right before the Microsoft Management Summit I had a chance to sit down and interview Kristin Shulik from one of our TAP customers – Avanade. Avanade is an IT consultancy located here in the Seattle area which made for a close working relationship...
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May, 2010