Sacha Dawes, one of our Senior Product Managers was interviewed by TechNet Edge for the RTM announcement at MMS. The interview also includes a short overview demo. Check it out!
which interview? where? i don't see any link
I believe it is this video: technet.microsoft.com/.../introducing-the-new-service-manager-2010.aspx
I had to go all the way to Technet Edge myself and search for Sacha Dawes...
Thanks internet guys! Not sure what's going on there. Looks like the embed tags arent working. I've added the URL to the TechNet site where the video is.