Inserting links to Review/Manual Activities in notifications.

Inserting links to Review/Manual Activities in notifications.

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When a user receives a notification about a review or manual activity which needs their attention, they may be directed to the analyst portal for implementation. This post shows how to configure the link so that it takes users directly to the review or manual activity that needs their attention. In beta 2, this is only useful for manual activities, but the same that is shown below can be used for review activities in the RC builds.

Intention (design):

Hi <name>,

You have a manual activity assigned to you for implementation. Please go to the following link to see the manual activity: <link to the review activity which needs their approval>.

Thanks,

Implementation (when creating an email template in the SM console):

Notificaiton Template Main Page

Things to note about the picture above:

1. Target class should be “Manual Activity”

2. The management pack should be the management pack in which you want to store the changes.

Notificaiton Template config page

Things to note about the picture above:

1. The “Insert…” button should be used to add the dynamic properties (such as name, ID, etc…)

2. The {my_portal_server_name} is the server name and port such as Pluto-sm:81

3. The manually written link “https://{my_portal_server_name}/analyst/ManualActivityDetails.aspx?AID=” should be connected to the dynamic value (added by the insert button) “$Context/Property[Type=’WorkItem!System.WorkItem’]/Id$

Outcome (user receives an email):

image

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  • Can we insert the parent Change Request details such as title, ID, description... in the template?

  • I am also wondering: Can we insert the parent Change Request details such as title, ID, description... in the template?

  • @SMadmin_guy

    In 2010, no

    In 2012, yes

  • I want to add the reviewer's name in the message body of the Review Activity notification template as follows:

    Dear <Reviewer>,

    However, in the Review Activity class, I cannot find the correct field that contains the reviewer's name. I checked the Reviewers property and there only include the following fields:

    Reviewer

     Comments

     Decision

     Decision Date

     Must Vote

     Reviewer Identifier

     Veto

    Is there anywhere that I can locate the field name of the Reviewer's name ?

  • Travis, how do we add the service request ID into the template?

  • Did Wyatt Wong ever receive an answer regarding adding the Reviewers name to a Review Activity. I'm very interested to know myself. Thank you.