System Center Service Manager Demos

System Center Service Manager Demos

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We are starting to pile up quite a few demo videos so I’m putting up this blog post as a directory to all of them.  I’ll add to this list as we post more demo videos.

Title URL
20 Minute SCSM Overview Demo (with Halo theme!) http://www.savilltech.com/videos/SCSMDemo/scsm2010demo.wmv
Creating an AD “Connector” to Update AD when the Service Manager CMDB is Updated Using PowerShell and Workflow http://blogs.technet.com/b/servicemanager/archive/2010/10/07/creating-an-ad-connector-to-update-ad-when-the-service-manager-cmdb-is-updated-using-powershell-and-workflow.aspx
How to Automate VM Provisioning in 20 Minutes using Service Manager and Opalis http://blogs.technet.com/b/servicemanager/archive/2010/11/16/how-to-automate-vm-provisioning-in-20-minutes-using-service-manager-and-opalis.aspx

Service Manager Overview Interview/Demo with Sacha Dawes

http://blogs.technet.com/servicemanager/archive/2010/04/27/system-center-service-manager-overview-interview-demo.aspx

Extending Service Manager to Automate IT Processes – New User Provisioing

http://blogs.technet.com/servicemanager/archive/2009/12/17/demo-extending-service-manager-to-automate-it-processes.aspx
Managing Virtualization with System Center Service Manager http://blogs.technet.com/servicemanager/archive/2009/12/17/managing-virtualization-with-system-center-service-manager.aspx
Using SCSM, SCOM, SCVMM to Manage LOB Apps http://blogs.technet.com/servicemanager/archive/2009/11/26/teched-emea-2009-demo-of-using-scsm-scom-scvmm-to-manage-lob-apps.aspx
Compliance/Risk MP in Service Manager http://blogs.technet.com/servicemanager/archive/2009/11/25/teched-emea-2009-video-demo-of-compliance-risk-mp-in-service-manager.aspx
Managing Compliance with Service Manager http://blogs.technet.com/servicemanager/archive/2009/10/02/new-video-on-technet-edge-managing-compliance-with-service-manager.aspx
Managing Applications with Service Manager 2010 http://blogs.technet.com/servicemanager/archive/2009/09/23/technet-edge-new-video-demonstrating-managing-applications-with-service-manager-2010.aspx
Extending and Customizing Service Manager: End-to-end Scenario http://edge.technet.com/Media/Extending-and-Customizing-Service-Manager-End-to-end-Scenario-Demo/
Self-service Portal Part 1 http://blogs.technet.com/servicemanager/archive/2009/09/28/system-center-service-manager-2010-self-service-portal-feature-1-7.aspx
Self-service Portal Part 2 http://blogs.technet.com/servicemanager/archive/2009/09/28/system-center-service-manager-2010-self-service-portal-feature-2-7.aspx
Self-service Portal Part 3 http://blogs.technet.com/servicemanager/archive/2009/09/28/system-center-service-manager-2010-self-service-portal-feature-3-7.aspx
Self-service Portal Part 4 http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-4-7.aspx
Self-service Portal Part 5 http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-5-7.aspx
Self-service Portal Part 6 http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-6-7.aspx
Self-service Portal Part 7 http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-7-7.aspx
Service Manager Overview: “From Reactive to Proactive” by Maarten Goet, System Center MVP Part 1 http://www.myitforum.com/absolutevc/avc-view.aspx?videoid=1530&categoryid=
Service Manager Overview: “From Reactive to Proactive” by Maarten Goet, System Center MVP Part 2 http://www.myitforum.com/absolutevc/avc-view.aspx?videoid=1531&categoryid=
System Center Service Manager - Tracking additional Incident information and displaying it on a customized Incident Form http://blogs.technet.com/servicemanager/archive/2010/01/16/system-center-service-manager-tracking-additional-incident-information-and-displaying-it-on-a-customized-incident-form.aspx
Extending and Customizing Service Manager: End-to-end Scenario Demo http://blogs.technet.com/servicemanager/archive/2010/01/16/extending-and-customizing-service-manager-end-to-end-scenario-demo.aspx
How Do I Create a Custom Workflow? http://technet.microsoft.com/en-us/systemcenter/ff358371.aspx
 Automating IT: SCSM, SCOM, SCCM, SCVMM, Opalis Better Together!  http://blogs.technet.com/b/servicemanager/archive/2010/08/25/automating-it-scsm-sccm-scom-scvmm-opalis-better-together.aspx 

Demo Video: How to Extend the Data Model in SCSM Using the Authoring Tool

http://blogs.technet.com/b/servicemanager/archive/2010/09/27/demo-video-how-to-extend-the-data-model-in-scsm-using-the-authoring-tool.aspx

Demo Video: Adding a ‘Customer’ Property to the Incident Class and Form

http://blogs.technet.com/b/servicemanager/archive/2010/09/27/adding-a-customer-property-to-the-incident-class-and-form.aspx
Creating Custom Configuration Item Classes Using the Service Manager Authoring Tool http://blogs.technet.com/b/servicemanager/archive/2010/09/29/creating-custom-configuration-item-classes-using-the-service-manager-authoring-tool.aspx
Using the Keyboard to Quickly Fill Out Forms in System Center Service Manager http://blogs.technet.com/b/servicemanager/archive/2010/12/15/using-the-keyboard-to-quickly-fill-out-forms-in-system-center-service-manager.aspx
 Automating VM provisiong in 20 minutes  http://blogs.technet.com/b/servicemanager/archive/2010/11/16/how-to-automate-vm-provisioning-in-20-minutes-using-service-manager-and-opalis.aspx
 Installing SCSM http://www.savilltech.com/videos/SCSM2010Install/SCSMInstall.wmv
 Connect SCCM to SCSM http://www.savilltech.com/videos/SCSMtoSCCM/SCSMtoSCCM.wmv
 Connect SCOM to SCSM http://www.savilltech.com/videos/SCSMtoSCOM/SCSMtoSCOM.wmv
 Setting up Exchange connector http://www.savilltech.com/videos/SCSMExchange/SCSMExchange.wmv
Setting up the Service Catalog and automated request fulfillment via Orchestrator http://blogs.technet.com/b/servicemanager/archive/2011/11/09/demo-automating-service-request-fulfillment-from-the-scsm-service-catalog-with-orchestrator.aspx
Setting up the Service Catalog and automated request fulfillment via Orchestrator - Real World Examples http://blogs.technet.com/b/servicemanager/archive/2011/11/10/demo-automating-service-request-fulfillment-from-the-scsm-service-catalog-with-orchestrator-real-world-examples.aspx
System Center Service Manager 2012 Overview http://blogs.technet.com/b/servicemanager/archive/2011/11/23/service-manager-2012-sessions-from-best-of-mms-brussels-amp-belgian-system-center-user-group-day-2011.aspx
Portal and SharePoint Integration http://blogs.technet.com/b/servicemanager/archive/2011/11/23/service-manager-2012-portal-and-sharepoint-integration-session-from-belbium-system-center-user-group-day-2011-part-2.aspx
Automated Service Request Fulfillment with SCSM and SCO 2012 http://blogs.technet.com/b/servicemanager/archive/2011/11/23/service-manager-2012-automated-service-request-fulfillment-session-from-belbium-system-center-user-group-day-2011-part-3.aspx
Managing a Private Cloud with System Center 2012 http://blogs.technet.com/b/servicemanager/archive/2012/01/25/more-private-cloud-demo-videos.aspx
Application Approval Workflow (AAW) Solution Accelerator http://blogs.technet.com/b/servicemanager/archive/2012/04/05/demo-application-approval-workflow-aaw-solution-accelerator.aspx
PARTNER DEMOS 
Full Armor Policy Portal http://blogs.technet.com/servicemanager/archive/2010/04/29/partner-demo-end-to-end-compliance-management-with-full-armor-policy-portal-and-service-manager.aspx
Bay Dynamics IT Analytics http://blogs.technet.com/servicemanager/archive/2010/04/29/partner-demo-bay-dynamics-it-analytics-for-service-manager.aspx
Intel vPro http://blogs.technet.com/servicemanager/archive/2010/05/10/partner-demo-intel-vpro-based-systems-management-through-service-manager.aspx
ATEA/Spintop Accelerator http://blogs.technet.com/servicemanager/archive/2010/05/04/partner-demo-atea-spintop-accelerator-service-request-portal-and-automated-fulfillment.aspx
Savision LiveMaps http://blogs.technet.com/servicemanager/archive/2010/05/11/partner-demo-savision-livemaps.aspx
Absolute Software http://blogs.technet.com/servicemanager/archive/2010/05/11/partner-demo-absolute-software-locks-stolen-lost-computers-remotely-from-service-manager-console.aspx
Seven Winds Call Script Manager http://blogs.technet.com/b/servicemanager/archive/2010/10/12/seven-winds-call-script-manager-solution-released.aspx
Lieberman Software http://blogs.technet.com/b/servicemanager/archive/2011/01/25/partner-demo-lieberman-software-enterprise-random-password-management-integration-with-scsm.aspx
Cased Dimensions http://blogs.technet.com/b/servicemanager/archive/2011/02/08/partner-demo-cased-dimensions-service-level-management.aspx
PowerWF http://blogs.technet.com/b/servicemanager/archive/2010/12/07/authoring-workflows-with-powerwf-for-service-manager.aspx
GridPro WebFront http://blogs.technet.com/b/servicemanager/archive/2011/07/01/gridpro-webfront-released.aspx

I’ve also put almost all of the videos up on our SkyDrive so you can download them if you want to:

http://cid-17faa48294add53f.skydrive.live.com/browse.aspx/.Public/DemoVideos?view=details

If you have additional video links you want to add to the list, please leave them in the comments or send me a tweet @radtravis.

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  • Hi there.  I have been asked to look at this product in terms of the ITIL Change Management Disciplin.  Do you have any demos specifically on this topic?

    Many Thanks

    Gaynor

  • Is there an updated list for SC2012 Service Manager?

  • There is no explanation in Arabic??