Kurt Van Hoecke has written up an excellent series of blog posts on the Belgium System Center User Group blog on all the connectors that are provided out of the box in Service Manager.
Part 1: Importing data into SCSM (part 1) – the SCSM AD & SCCM connectors
Part 2: Importing data into SCSM (part2) - the SCSM OpsMgr Alert connector
Part 3: Importing data into SCSM (part3) - the SCSM OpsMgr CI connector
Part 4: Importing data into SCSM (part4) – The manual & CSV import CI creation
Great work Kurt!
For more information on what data comes from each of the connectors see these parts of the online documentation:
AD connector: http://technet.microsoft.com/en-us/library/gg232586.aspx
SCCM connector: http://technet.microsoft.com/en-us/library/gg265984.aspx
SCOM connector: the data model is essentially the same as in SCOM. If you see a CI class/property in the SCSM data model and that same class exists in the SCOM database then you can assume that it is probably coming from SCOM.
Microsoft also recently released the Exchange connector - more infromation about that here:
That covers all of the out of box connectors for Service Manager. I’d add a few more things…
Other blog posts on connectors:
Operations Manager Alert Connector
Here are some examples of creating custom connectors:
My name is Mohamed from Expit, I wanted to share with everyone background info about a product we released sometime back. It’s a connector for Microsoft project that allows users to integrate MS Project professional 2010 with Microsoft System Center Services Manager 2012 (SCSM). The product is freely available at www.expit.com/ProjectConnector.aspx
It basically allows users to convert workflow templates in SCSM into task sequences in project. The connector also syncs project tasks as tickets into SCSM. Please check it out and let us know what you would with for in the next release, we are in the process of building a new edition to cater for the greater community wish list of features.