Check out this interview with Brad Anderson, Corporate Vice President or the Management and Services Division at Microsoft.  In it he talks about what the Opalis acquisition by Microsoft means for System Center Service Manager.  We are still digesting this and figuring out exactly how/when we can bring the Opalis technology into System Center and especially Service Manager, but we’ll definitely keep you posted!

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Also check out this site that provides all kinds of information about the deal and what it means for Microsoft and Opalis customers: http://www.microsoft.com/pathways/opalis/