There is nothing like coming in in the morning, checking the news, and finding out that your home VOIP Telephone provider went out of business with NO NOTICE AT ALL.
I signed up for SunRocket last April, at the killer price of $199 for 2 years (a little over $8/month). The service has worked great over that time, and I convinced most of my family members and my co-worker to sign up. The phone has been acting a bit finicky over the last few days, and then I come in to see CNN reporting:
SunRocket appears to shut Net phones
No. 2 supplier of Internet phone services said to close its business without providing advance notice to its 200,000-plus customers.
Also covered on Gigaom, NY Times, and on this former employee's blog.
With Vonage being sued by Verizon, I don't want to get involved with another mess, so I called up Comcast and added phone service to my existing Internet and TV service. It will end up costing me $2 more a month, and will work with the actual phone jacks in my house. I was fortunately able to get an appointment for (free) installation on Thursday morning, and I would have to imagine that there will be a deluge of such requests as more and more people find out that their service provider went out of business WITH NO WARNING.
I'll leave you with the message I received when calling SunRocket up this morning...
“We are no longer taking customer support or sales calls. Goodbye.”
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I am using AT&T CallAdvantage. It's a little higher priced than most of the competition, but it has been working well for me. If AT&T goes out of business, the internet will go dark.