Here’s a new System Center 2012 Virtual Machine Manager Knowledge Base article we recently published. This one tells you how to fix an issue where adding a Citrix XenServer host on VMM fails with error 2916 (0x8033810f).
Adding a Citrix XenServer host on System Center 2012 Virtual Machine Manager may fail with the following error:
Error (2916) VMM is unable to complete the request. The connection to the agent <Xen server> was lost. Unknown error (0x8033810f) Recommended Action Ensure that the WS-Management service and the agent are installed and running and that a firewall is not blocking HTTPS traffic. This problem can also be caused by WMI service crash. Ensure that KB 982293 (http://support.microsoft.com/kb/982293) is installed on the machine if it is running Windows Server 2008 R2. If the error persists, reboot <Citrix host> and then try the operation again.
This issue occurs if security update MS12-006 (KB2585542) is installed on the VMM Management Server. This security update blocks a WMI call that is used by the Citrix XenServer host.
To work around this issue, perform the following steps on the VMM Management Sever:
Managing Citrix XenServer with System Center Virtual Machine Manager (SCVMM) 2012: http://blogs.citrix.com/2011/06/16/managing-xenserver-with-system-center-virtual-machine-manager-scvmm-2012/
How to add XenServer hosts to VMM: http://technet.microsoft.com/en-us/library/gg610684.aspx
For the most current version of this article please see the following:
KB2728902 - Adding a Citrix XenServer host on System Center 2012 Virtual Machine Manager fails with error 2916 (0x8033810f)
J.C. Hornbeck | System Center & Security Knowledge Engineer
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