Here’s a new Knowledge Base article we published. This one describes an App Controller issue where viewing a service fails with “Retrieved data is incomplete”.
On System Center 2012 App Controller, a self-service user is unable to view a service that includes a computer tier with a load balancer. When the user attempts to view the service in App Controller, they receive a “Retrieved data is incomplete” warning. Viewing the details of the warning displays the following message:
Category: Warning Message: Retrieved data is incomplete. Details: Category: Critical Message: Microsoft.SystemCenter.CloudManager.Providers.ProviderException Description: An unexpected error from VMM was encountered while processing the request. Details: Category: Critical Message: 11418–ObjectsInaccessible Description: You do not have permission to access one or more of the objects required by this operation. Web error status: UnknownError Web response description: Internal Server Error Web response status code: InternalServerError
This is a known issue in System Center 2012 App Controller.
To work around this issue, perform one of the following steps:
· To view the service in App Controller, logon to App Controller using an account that’s a member of the Administrators role.
· To view the service as a self-service user, use the VMM console.
For the most current version of this article please see the following:
2709415 - Viewing a service on System Center 2012 App Controller as a self-service user may fail with a “Retrieved data is incomplete” warning
J.C. Hornbeck | System Center & Security Knowledge Engineer
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