KB: "Install cluster" job fails with Error 25310 when using the Japanese version of System Center 2012 Virtual Machine Manager

KB: "Install cluster" job fails with Error 25310 when using the Japanese version of System Center 2012 Virtual Machine Manager

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imageHere’s a new Knowledge Base article we published this morning. This one talks about an issue you can run into when setting up a cluster using the Japanese version of Virtual Machine Manager.

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Symptoms

When using the Japanese version of System Center 2012 Virtual Machine Manager (VMM), the Install Cluster job fails with the following error:

Error (25310)
Unable to connect to the user host process
Recommended Action
Retry the operation.

Cause

This is a known issue in the Japanese version of VMM.

Resolution

There are two work arounds for this issue:

1. Use the Failover Cluster Manager console to create the cluster.

or

2. Use the English version of VMM to create the cluster.

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For the most current version of this article please see the following:

2685730 : "Install cluster" job fails with Error 25310 when using the Japanese version of System Center 2012 Virtual Machine Manager

J.C. Hornbeck | System Center & Security Knowledge Engineer

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