When authenticated to the System Center Virtual Machine Manager Self-Service Portal (SSP), selecting a Virtual Machine (VM) hosted on Windows Hyper-V and clicking "Connect to VM" results in the following error message being displayed on a white screen:
"Virtual Machine Manager lost the connection to the virtual machine because another connection was established to this machine."
Consider the following scenario:
- 2 user accounts exist: User1 and User2 - User1 is not a configured in SCVMM anywhere - User2 is a member of a Self-Service User role in SCVMM and is the owner of a VM - User1 logs onto a Windows client and connects to the SSP where they authenticate as User2 - The VM owned by User2 is selected from the list and the "Connect to VM" button is clicked
In this scenario, the error message above is displayed.
The reason this can occur is because the credentials for the user account logged onto Windows (User1) are passed through instead of those used to authenticate to the SSP (User2).
By default the "Do not store my credentials" radio button is selected which causes this behavior.
User1 can be authenticated on the Hyper-V host, but Authorization Manager (AzMan) fails to find any record of their privileges to connect to the VM's console.(As authentication succeeds, it is not considered a "failed logon attempt".)
To resolve this issue, select the radio button "Store my credentials" on the logon page of the SSP. By doing this, the credentials entered here are passed through when "Connect to VM" is clicked.
For all the details and more information see our new Knowledge Base article below:
KB2288932 - Connecting to a Hyper-V VM in System Center Virtual Machine Manager using the Self Service Portal fails with "Virtual Machine Manager lost the connection to the virtual machine..."
J.C. Hornbeck | System Center Knowledge Engineer
When using the System Center Virtual Machine Manager (SCVMM) 2008 R2 console to share an ISO file, the following error may occur:
Error (12700) VMM cannot complete the Hyper-V operation on the %ServerName; server because of the error: User Account does not have sufficient privilege to open attachment (path to ISO file) Error: 'General access denied error' (0x80070005). (Unknown error (0x8001))
Recommended Action Resolve the issue in Hyper-V and then try the operation again.
This issue may occur if the Hyper-V host was unable to read the attributes associated with the SCVMM service account in Active Directory.
For the latest information on how to troubleshoot and resolve this issue please see the following Knowledge Base article:
KB2285882 - Access denied error when configuring shared ISO feature on a VM using System Center Virtual Machine Manager 2008
I know this isn't entirely System Center Virtual Machine Manager specific but it's a popular topic and I thought it was relevant enough so here goes:
As I'm sure you're probably already aware, support for Windows 2000 and Windows XP SP2 ended yesterday and I wanted to let everyone know that the Hyper-V support statement for Windows 2000 and Windows XP SP2 virtual machines has been published on TechNet.
Hyper-V support statement:
Support for Windows 2000 Server and Windows XP with Service Pack 2 ends on July 13, 2010. After this date, integration services for these operating systems will not be updated and support will not be available for any issues arising from using these operating systems in virtual machines. For more information about the end of support, see Support for Windows 2000 and Windows XP Service Pack 2 (SP2) Ends on July 13, 2010.
Hope this helps,
Important: VMMSSP is not an upgrade to the existing VMM 2008 R2 self-service portal. You can choose to deploy and use one or both self-service portals depending on your requirements.
The self-service portal provides the following features that are exposed through a web-based user interface:
Configuration and allocation of datacenter resources: Store management and configuration information related to compute, network and storage resources as assets in the VMMSSP database.
Customization of virtual machine actions: Provide a simple web-based interface to extend the default virtual machine actions; for example, you can add scripts that interact with Storage Area Networks for rapid deployment of virtual machines.
Business unit on-boarding: Standardized forms and a simple workflow for registering and approving or rejecting business units to enroll in the portal.
Infrastructure request and change management: Standardized forms and human-driven workflow that results in reducing the time needed to provision infrastructures in your environment.
Self-Service provisioning: Supports bulk creation of virtual machines on provisioned infrastructure through the web-based interface.Helps business units to manage their virtual machines based on delegated roles.
For all the latest details and to download the RC visit this site.
This article describes the Microsoft System Center Virtual Machine Manager (SCVMM) 2008 R2 Admin Console issues that are resolved in the hotfix rollup package that was released on June 8, 2010.
For all the details and information on how to download the rollup package see the following Knowledge Base article:
KB982523 - Description of the System Center Virtual Machine Manager 2008 R2 Admin Console hotfix rollup package: June 8, 2010
This article describes the Microsoft System Center Virtual Machine Manager (SCVMM) 2008 R2 issues that are resolved in the hotfix rollup package that was released on June 8, 2010.
List of issues that are fixed
Log Name: VM Manager Source: Virtual Machine Manager Event ID: 19999 Level: Error Description: Virtual Machine Manager (vmmservice:4676) has encountered an error and needed to exit the process. Windows generated an error report that has the following parameters: Event:VMM20 P1(appName):vmmservice P2(appVersion):2.0.4271.0 P3(assemblyName):VMWareImplementation P4(assemblyVer):2.0.4273.0 P5(methodName):M.C.V.VmwVMNetworkAdapter.get_ConnectedPort P6(exceptionType):System.InvalidCastException P7(callstackHash):f20b
Log Name: VM Manager Source: Virtual Machine Manager Event ID: 1 Level: Error Description: System.InvalidCastException: Unable to cast object of type 'Microsoft.VirtualManager.VMWareService.VirtualDeviceBackingInfo' to type 'Microsoft.VirtualManager.VMWareService.VirtualDeviceDeviceBackingInfo'.
978560 (http://support.microsoft.com/kb/978560/ ) Description of the System Center Virtual Machine Manager 2008 R2 hotfix rollup package: February 9, 2010
976244 (http://support.microsoft.com/kb/976244/ ) Description of the System Center Virtual Machine Manager 2008 R2 hotfix rollup package: November 10, 2009
For all the latest information and to download the rollup package see the following Knowledge Base article:
KB982522 - Description of the System Center Virtual Machine Manager 2008 R2 hotfix rollup package: June 8, 2010
I know this isn’t necessarily specific to Virtual Machine Manager but I wanted to let you know of a new support offering that we're rolling out.
I am sure many of you have contacted Microsoft for support in the past and are aware of our various support offerings. We have Consumer support, Professional support and various levels of Premier and Alliance Support. Premier level support is based on hourly contracts, but is most likely not economically feasible for smaller businesses, which is where Professional level support comes in. Pro support as we call it has a set cost per incident, and the problem is worked until resolution for that one price.
However, all of this applies to what we call break-fix issues.
If a customer does not have something that is broken that needs fixing, but instead wants a walkthrough or assistance in getting something set up, we call that Advisory Services. For Premier customers, this is really not a big deal, as they already have hourly contracts and whether an hour is spent on break-fix or advisory is really only important on the bookkeeping end. However, for a small company or individual who uses Professional pay-per-incident support, there was really no good avenue for them to obtain advisory services.
That is where Pro Advisory Support comes in. We now offer advisory services on an hourly basis without having to have a Premier contract and working through Microsoft Consulting Services. The service is still in pilot, and only covers certain specific scenarios, but more are being added all the time. Each group has their own supported scenarios, and there are too many to list here, but this is a small sampling of what my group has to offer at this point:
· Monitoring agents in an untrusted domain or workgroup using Operations Manager 2007
This Advisory offering assists customers in deploying agents in untrusted domains or workgroups and configuring Operations Manager 2007 so that those agents can be successfully monitored.
· Installing System Center Data Protection Manager 2007
Assist customers with the initial installation of a Data Protection Manager 2007 Server, including requirement evaluation, installation of all prerequisites and both local and remote installations of SQL Server.
There are of course more than just these, dozens in fact, and more are being added as the documentation is completed. Keep in mind also that this is still just the pilot; when the service goes into full production we will have a great many more supported scenarios that you can get our assistance with.
You can get more information on the various scenarios that are available at the Pro Advisory web page:
http://support.microsoft.com/default.aspx?pr=advisoryservice