When performing a Physical-to-Virtual (P2V) conversion to a clustered host with System Center Virtual Machine Manager 2008, it may fail with the following error:
Error 2927 A Hardware Management error has occurred trying to contact server %servername. (Unknown error (0x8033801A))
Recommended Action Check that WinRM is installed and running on %servername. For more information use the command "winrm helpmsg hresult".
Note: The problem occurs when trying to perform a P2V to a clustered host. If the P2V is attempted to a non-clustered host, it completes successfully.
Cause: This issue can occur if the clustered storage where the resulting VM from the P2V conversion is placed has an invalid character such as a "\".
Example: This is commonly seen when clustered storage is named as follows:
"Disk E:\" instead of "Disk E".
Resolution: Change the cluster resource name to remove the invalid character.
More Information: To confirm this scenario, collect a trace using Dbgview. This process is outlined in the following article:
KB970066 - How to collect traces in System Center Virtual Machine Manager
The exception noted in the trace log will be similar to the following: 00040598 272.28906250  *** Carmine error was: HostAgentWSManError (2927); HR: 0x8033801A
To look for this problem, search for the following string in the trace:
"Select * from MSCluster_ResourceToDisk"
Here is a sample link showing an invalid character:
[Select * from MSCluster_ResourceToDisk where GroupComponent='MSCluster_Resource.Name="Disk E:\"']
Mike Briggs | Senior Support Escalation Engineer