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Understanding and Troubleshooting Microsoft Exchange Server Integration

Understanding and Troubleshooting Microsoft Exchange Server Integration

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Today we released a new Word document that introduces you to some of the new client features that are available when Microsoft Lync Server 2010 is integrated with Exchange Server 2010.

Lync 2010, as well as other unified communications (UC) clients and devices, interact with Microsoft Exchange and Microsoft Outlook to provide integrated features to the end user, such as:

  • Contact Information
  • Calendar Information
  • Conversation History
  • Missed Conversations
  • Missed Calls
  • Voice Mail Playback

Successfully integrating these two enterprise communications solutions can be challenging, especially considering that there are subtle differences in the way that services from each product are leveraged by Lync Server 2010 clients.  The information contained in the document is not intended to be authoritative with regard to these topics. Rather, it is a collection of information that the author (Dave Howe) gathered from various product specifications as well as some general troubleshooting information.


  • Thanks Scott for shareing the info.

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