Heads-up from our SMB team about our continuing customer profiling activities. I really feel these activities will result in more business for all & so am keen to hear your feedback / questions. Cheers, Robbie   Recently, we told you about our program to profile our customers so we can tailor...

In an effort to better understand the needs & challenges of customers, we're kicking off a series of online polls on the Microsoft Australia Small Business site - this week its all around security. Check it out here. Feel free to fill it in yourself or forward to your clients so that we can get a...

Microsoft Outlook with Business Contact Manager is an often overlooked solution for small businesses - but it really could work well for your customers. Some great resources uncovered by my UK colleague & SBS super-guru, David Overton: http://uksbsguy.com/blogs/doverton/archive/2008/02/13/business...

Off-topic but quite simply THE cheesiest, sappiest, most saccharine video that I've ever seen, & yet still a nice little eye-opener on the benefits that Office 2007 can bring to a typical small business. As someone who works with figures all day long, I particularly liked the way they highlighted...

And so it come to pass that after 7 years, 7 months & nearly 7 days at Microsoft, I've finally got around to publishing a blog. What follows will be my own thoughts, perceptions, comments & updates on all manner of things connected to the Microsoft SBS and Windows Essential Business Server...